Broadband News

BT Group publish second quarter results

The BT Group has published its latest quarterly figures for the second quarter ending 30th September 2009, which are useful for keeping track of where the provider is going, and how its various divisions are operating.

BT Retail, with its 'BT Total' brand of broadband products, and the familiar 'blue bill' telephone service saw its revenue decline by 5% to £2,062m. This reduction is apparently mainly due to a decline in call and line rental revenue. Given the rising numbers of lines using Wholesale Line Rental this is no surprise, and the number of bundled call packages sold may also be reducing revenue. The average annual consumer spend with BT Retail is some £296, and is rising as the customers remaining with BT buy more bundled products. The number of net additions in terms of broadband customers was 72,000 in the quarter, giving a total of 4.9 million broadband customers. Whether this means they are bigger than TalkTalk in terms of customers all depends on whether your are talking consumers, or consumers and business users. BT Vision added 18,000 customers to reach a total of 436,000 customers. Some 90% of new sign ups take a subscription package and the service saw 34 million video on demand views in the quarter.

BT Wholesale saw its revenue drop 4%, but managed to reduce operating costs by 6%. One service not mentioned much is their Ethernet services which are now available from around 700 nodes across the UK. Ethernet services offer the chance of higher downstream and upstream speeds with pricing that is generally lower than the traditional leased line market. It does not get much press coverage due to the pricing still being out of reach from the consumer market (the high prices are partially down to the low or uncontended nature of the service).

Openreach is interesting in that while total revenue declined by 1%, the size of the external revenue (i.e. from selling services to people other than the BT Group) increased by 24%. Total revenue was £1,285m, £299m of which was external. Capital expenditure in the quarter was reduced to £200m from £230m, apparently due to lower connection activity and efficiency initiates. The danger for Openreach is that savings now may store up greater costs in the future, or result in phone line performance degrading. Openreach is responsible for the fibre roll-out in the BT Group, which will be available to other communication providers too and this of course is continuing as expected.


the etherstream circuits i'm told are contended once at the exchange, they are also layer 2 only so not a lot of use to larger business.

  • kendal01
  • over 8 years ago

"they are also layer 2 only so not a lot of use to larger business."


  • wirelesspacman
  • over 8 years ago

am I the only one thinking that publishing results quarterly puts far too much short term emphasis on CEO's decision making?

  • chrysalis
  • over 8 years ago

Plan A - cut costs
Plan B cut more costs
Plan C A+ B + annual rental increase.
Plan C - go back to A

  • mikeblogs
  • over 8 years ago

kendal01 - would these be the Etherstream circuits mobile companies use to link their base stations?

  • Somerset
  • over 8 years ago

pass, i get the impression engineers don't actually know the products as i was told the product is the 21cn equivalent of the LES circuits. the one they have delivered and after some considerable time talking to engineers we're told it's layer 2 and we have to use vlans. not exactly the same!!!!

  • kendal01
  • over 8 years ago

Is Etherstream a BT product?

  • Somerset
  • over 8 years ago

I'm lost with the Etherstream - what is it guys?

  • CaptainW
  • over 8 years ago

I think kendal01 is actually referring to "Etherflow", which is BT's new 21CN variable-bandwidth ethernet service (a bit like the old Megastream Ethernet).

From what I've heard, this does come in both port-based (untagged) and VLAN-based (tagged) variants - it just depends which option you order.

  • danielpercy
  • over 7 years ago

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