Broadband News

Tiscali UK accounts for 69% of Tiscali group revenue

The numbers game continues as broadband providers publish their financial reports. Tiscali has published its results for the first half of 2008 for the group which has two main bases of operation; Italy and the UK.

In the last 12 months some 288,000 ADSL customers have joined Tiscali UK, compared to just 74,000 in Italy. The UK total is now 1,838,000 which includes the various brands Tiscali has purchased over the years. Unbundled connections account for some 880,000 customers, but there is no breakdown on how many are fully unbundled versus shared unbundled. Tiscali TV (aka HomeChoice) does not get a mention in the results, apart from a product launch in Italy.

Interestingly the average revenue per customer for the UK stood at £22.80 (€29) per month and has been stable for the last year. The stability of this figure gives an insight into why providers are trying to get us to bundle our telephone and broadband services together--While broadband prices themselves are still falling year on year, the income from telephone calls can act to counter this although it is likely in the longer term that content, particularly broadcast television, will take over.

The proposed sale of Tiscali is still ongoing, and while negotiations may be going on behind the scenes, there are no signs of anything imminent and Tiscali appears to be continuing 'business as usual'.


I recently "upgraded" my package from 2mb broadband @ £14.99/month to 8mb incl line rental at £14.99/month.

Tiscali proceeded to supply router and take over BT line but I noticed that my speed was still 2mb. On complaining to Tiscali they advised that they cannot technically provide 8mb and are working on the problem. Surely this must be in direct contravention of the Trades Description Act but may account for the way they have managed to dishonestly increase their market share.

  • robetarry
  • over 12 years ago

aaaaannd... you did not see the UP TO 8 Mb bit???????

  • comnut
  • over 12 years ago

- even if it is just 'upgrade', you are trapped for ANOTHER 12 months...

Also what package did you choose?? I hope it was 'weekend calls' - 'anytime' goes up to 19.99 after 3 months..

All I can do is wish you luck, you may need it... :)

  • comnut
  • over 12 years ago

Be very careful when trying to terminate your Tiscali contract. They are a bunch of crooks and find ways to charge you for the whole years subscription even when you are out of the 12 month contract. I would suggest that you cancel your DD just before terminating the service and ask for a final invoice. Only recommend Tiscali to your worst enamies. They are the worst frim I have ever dealt with.

  • devsen
  • over 12 years ago

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