Not got broadband in South Derbyshire - tell the council.
Getting broadband is a lot easier than it was a few years ago mainly due to the numerous changes in line length limits or their removal. Alas there are still some households unable to get broadband. Some may have ordered it but it failed to work, or they have line sharing devices on the line and BT is refusing to remove them due to the cost involved.
South Derbyshire District council is trying to put pressure on BT to do something about the situation. BT has told the council that only ninety properties in the district are unable to gain access to broadband. The council it appears does not believe this figure and wants people to register with them so that information can be collated and passed onto BT to show them the true extent.
"The Overview and Scrutiny Committee can't help fix any problems you might have already raised with your provider about your broadband connection, but we would like to know about them so that we can continue to raise the infrastructure issues with BT. Although you can purchase broadband through a range of providers, the majority of these then use the BT infrastructure to provide the service. The more problems that the Council is aware of means the more impact we can have with BT. We believe it's affecting a large number of people across the whole of South Derbyshire and this concerns us."Cllr Charles Jones, Vice-Chairman of the Overview and Scrutiny Committee
If you live in the South Derbyshire District Council and cannot get broadband then register by telephoning 01283 595795 or email the council at [email protected]. We would also encourage people in the area to let their neighbours know about the scheme, because if clusters of demand can be found which are unable to get broadband the chances of BT doing something is higher. Also if your broadband only works for a few hours a day or is as slow as dial-up all the time then contact them.