Telecommunications Adjudicator report for September 2007
First the good news - the UK has 3,195,000 unbundled lines and close to 4.36 million lines using Wholesale Line Rental (WLR) packages, with a further 5.81 million lines using a CPS (Carrier Pre-Selection) calls bundle.
The bad news - repairs to fully unbundled and shared LLU lines were apparently at unacceptably high levels during September 2007. It is worth remembering that even BT Wholesale IPStream services are considered to be a shared LLU service (SMPF) in these days of all communications providers (CP) being equal.
The Simultaneous Provide Process which should allow a seamless transition of telephone and broadband services from fully unbundled lines and even cable services has not been fully adopted yet. This means those with fully unbundled services may still experience problems when moving away from their provider. The Office of the Telecommunications Adjudicator is encouraging all the providers involved to use the existing process so that consumers can have seamless moves between providers. You can read the full September 2007 update at www.offta.org.uk. For those looking for some weekend reading, www.openreach.co.uk has a lengthy document that details all the processes involved in providing and moving between the various platforms using the Equivalence Managment Platform (EMP).
If you look back to December 2006 you will see the progress that has been made, with the number of LLU lines rising from 1.3 million to nearly 3.2 million.