Karoo service improves with router replacement
The KCOM Group which provides services to consumers and businesses in the Hull area of the UK under the brands Karoo and KC Internet has issued a statement revealing that the recent routing and intermittent access to websites problems have been resolved.
"A capacity problem on one of our core routers meant that some Karoo and KC Internet customers experienced intermittent difficulties in accessing certain websites. The problem also resulted in connectivity issues for some of our business customers who use virtual private networks (VPNs).
An upgraded replacement router was installed on the evening of Tuesday 28 August and normal service was restored in the early hours of the following day.
We are sorry for the inconvenience that this problem caused some of our customers."Statement from KCOM