Broadband News

Pipex to sell to Tiscali for £210m

As suspected previously, Pipex are set to announce a £210million buy out of its broadband and voice customers today following talks with Italian competitor Tiscali. The Pipex brands encompassed 570,000 broadband customers at the end of 2006. The growth of Pipex over recent years has seen them consolidating Bulldog, Freedom2surf, Nildram and Toucan under the Pipex group.

When put up for sale, Pipex hoped they would be able to sell the business as a whole, but although initial interest looked promising, a complete buyout for the company was never found. The fate for the rest of the business, including hosting services and a Wi-Max venture is, as yet, unknown.

Comments

Any bets against a few seconds after this announcement that one of the biggest mass exoduses not seen since biblical times?

Anyone?

  • jimmythesecond
  • over 9 years ago

"Mass exoduses will begin" - I meant to say.

As a one time "Classic" Pipex customer, this does come as sad news.

  • jimmythesecond
  • over 9 years ago

well, well. The problem in the UK is not with the ISPs, but with BT and the slow service.

  • dayday01
  • over 9 years ago

I've had mainly a BT connection through PlusNet, except for 4 months last year when I was shovelled off onto Tiscali wholesale LLU. BT is 20 percent faster and far more reliable than Tiscali ever was (I can use the phone and BB at the same time - not the case with Tiscali LLU).

If I was a Pipex customer, I'd be at the front of the exodus, which I don't doubt will indeed be biblical.

  • carrot63
  • over 9 years ago

Do you really actually think that more than about 5% of customers will actually know or care??

  • Louis_simpson
  • over 9 years ago

LOL Louis if 5% do know, believe me they will care, then again Pipex are such a shambles Tiscali may actually improve things, something previously thought scientifically impossible.
As a Ex-Pipex user I say good riddence to them, and im sure other current and ex-users would agree.

  • CARPETBURN
  • over 9 years ago

Ouch, £368 per customer compared to the £255 BT paid for the Brightview Group.

  • herdwick
  • over 9 years ago

I feel sorry for everyone, Tiscali have ruined many a good ISP in the past.

  • Justin
  • over 9 years ago

What's the big deal?

To me Pipex and Tiscali are both as bad as each other when it comes to their attitude towards customers.

You only have to read the f2s/Nildram forums to realise these ISP's are but a pale shadow of their former selves, 2 years ago before Pipex took over.

  • keith_thfc
  • over 9 years ago

Someone at PIPEX really messed up good.

  • huntyz
  • over 9 years ago

I wonder if TISCALI will let the current PIPEX customers who have the full package at £29.99 will REDUCE it to the £19.99 that they are offering to new customers at the present time. Ill bet they wont!!!!!

  • padrone
  • over 9 years ago

Anyone who thinks Pipex are worse than Tiscali has never experienced Tiscali. They are even breaking DNS now.

  • Justin
  • over 9 years ago

I used tiscali for 56k about 4 years ago and even then it would disconnect about 5 times every hour.

  • huntyz
  • over 9 years ago

£368 per customer does sound rather foolish to me. Someone must of gone wrong there.

I doubt they will reduce the price to customers just yet, give it 12 to 18 months before they start to do "brand integration" ;-)

I must say I am on Orange at my mums and Sky at my dads, in comparision, Tiscali were better!

  • gayboy-ds
  • over 9 years ago

I predicted this in March 2007
http://www.thinkbroadband.com/news/3017-pipex-up-for-sale.html
I wonder if my other prediction will come true?

  • ETEE
  • over 9 years ago

it is now actual news.... "Pipex Communications plc, a major provider of telecommunications and internet
solutions including broadband, voice, web hosting and network services, today
announces that it has entered into an agreement for the sale of its subsidiaries
owning its consumer Broadband and Voice division to Tiscali S.p.A. (Borsa
Italiana, Milan: TIS) for a total consideration of approximately £210 million,
on a debt-free basis, before adjustments. The corporate broadband customers
will remain within the Pipex Group. "

  • herdwick
  • over 9 years ago

£368 per customer is way over the top. Based on Pipex's own figures for earnings per customer it's going to take Tiscali at least five years to recoop that.

One has to wonder what else they were given to sweeten the deal...

  • Silvereyes
  • over 9 years ago

Wow....
I was a bit annoyed that after 7 years as a Pipex Customer, they decided that they no longer required my business - I've just been terminated due to FUP Enforcement, even though no-one at Pipex can tell me what I did wrong (other than having high volumes of data - on an unlimited package).....
Now I've read this I'm actually quite pleased....

  • ytsorf6
  • over 9 years ago

Yeah thinking about it Pipex would be worth £210m with the hosting, business and the WI-MAX licenses, but that alone on broadband customers is silly.

Carphone have totally screwed AOL customers, they messed up their consumer base.

  • gayboy-ds
  • over 9 years ago

In Pipex eyes they probably think Tiscali got a bargain as they, unless im wrong originally wanted something like 400 million for the company LOL

  • CARPETBURN
  • over 9 years ago

It includes voice customers too.

  • john
  • thinkbroadband staff
  • over 9 years ago

Here's an interesting titbit from the f2s forums.

http://www.freedom2support.net/forums/showthread.php?t=8951

Now that really would put the cat amongst the pigeons :)

  • Silvereyes
  • over 9 years ago

I changed contract in March with Pipex from 2mb download to 8mb guess what? still at 2mb.
They will not even answer E-mails

  • DickL
  • over 9 years ago

Pipex is my worst ever experience in service and customer care. You simply cannot get any answer or any solution to your questions from them.
Even thinking about the time I wasted to call Pipex, makes my blood pressure hits the roof. Just let them go.

  • humanazarang
  • over 9 years ago

Post a comment

Login Register