Pipex in customer data retention controversy
Pipex (www.pipex.co.uk) launched a new portal last week for its customers to manage their account information online prompting concern by users on our forums who have left Pipex over six months ago but are still able to login and see that their payment card details remain on file with the company.
Recently, high profile scandals involving stolen credit card details from the high street chain TK Maxx which is reported to handle over 47 million payment card details have been in the news prompting an increasing awareness of the need for personal data to be kept secure and only retained as long as necessary.
Comments on TheRegister's coverage of this suggest Pipex is not alone in maintaining customer accounts after the service has been terminated, indicating this is probably a general trend rather than a specific one.
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