Changes to consumer broadband products at BT Retail
BT Retail has revamped its consumer broadband range and a significant change has been made to BT Total Broadband Option 3 which is now marketed as unlimited usage with a fair usage policy applies. As well as this change there are increases in usage limits on the other two BT Total Options. A short summary of the three BT Total consumer products is provided below, or you can read the providers full description on the BT Retail website.
- BT Total Broadband Option 1: £9.95 per month for 6 months if an 18 month contract is entered into, or with a 12 month contract £12.99 for the first 3 months. Both contracts are charged at £17.99 a month after the promotional period. 5GB (GigaByte) usage allowance, compared to the previous 2GB allowance. Inclusive UK calls via the BT Broadband Talk voice over broadband product. 250 free minutes per month access to BT Openzone Wi-Fi hotspots. BT Yahoo! online protection suite and BT Voyager 220V wired router. Free activation.
- BT Total Broadband Option 2: £14.99 for 6 months on an 18 month contract, or £14.99 for 3 months on the 12 month contract, reverting to £22.99 thereafter. Usage allowance of 8GB per month, inclusive Wi-Fi minutes, inclusive UK calls, wireless BT Home Hub, Norton Security package and free activation.
- BT Total Broadband Option 3: £22.99 for 6 months with an 18 month contract, or £22.99 for 3 months on a 12 month contract, reverting to £26.99 thereafter. Norton Security package, unlimited usage subject to fair usage policy, inclusive Wi-Fi minutes, inclusive UK calls, Wireless BT Home Hub, BT Hub Phone and free activation.
BT has a couple of promotions running on all three products, with those signing up before the end of March 2007 receiving £500 of dabs.com vouchers, and those ordering online will be entered into a draw taking place between now and 1st February 2007.
The BT website has a lot more information, and as always we recommend spending sometime reading the conditions of the various offers, for example if ordering the Option 2 service over the telephone the BT Home Hub costs £25 whereas it is free for online orders. The two options with a usage limit will allow you to exceed the usage limit and where a customer persistently exceeds the usage allowance BT Retail may charge the customer 30 pence per GigaByte of usage. In practice this seems to work as a warning letter the first month, with charges taken on subsequent months exceeding the allowance by a large margin. 30 pence per GigaByte is one of the cheapest per GB charges by a broadband provider in the UK. Other broadband providers commonly charge a usage fee price of 75 pence to £2 per GB.