Remote DSLAM service taking orders in January 2007
Back in November 2006 we ran the news that two TPON (Telecommunications over Passive Optical Network) areas that had been taking part in remote DSLAM trials were shortly to get a live ADSL service. Residents in Kingswells (Aberdeen) and Charlton Down (Dorchester) who currently have their telephone service connected via the TPON system should now be receiving a letter from BT Openreach informing them that as of 18th January 2007 they will be able to place an order for ADSL via their broadband provider of choice.
A copy of the letter is reproduced below. We should highlight one issue that has cropped up now and then, that some broadband providers automatically reject orders for lines which have a DACs (line sharing device) on them or show up as in a TPON area, so it is possible some providers may falsely reject an order.
"Green Light for Kingswells Broadband
As you are aware, since the early part of 2006, there has been an ongoing trial to being broadband capability to those parts of the Kingswells area that currently receive their telephone service via TPON (Telecommunications over Passive Optical Network).
Along with another trial location in Dorchester, this is the first time that so-called 'remote DSLAM' technology used in this trial has been employed in this manner and so it has been necessary to ensure that the solution is robust and delivers the correct levels of service.
I am pleased to report that the trials have proved successful and that the final phase of testing is now complete.
Whilst there is still further work required to fully automate the order handling process, Openreach has decided that rather than wait until it has a fully automated process available, it will give all Communications Providers (â€œCPsâ€) the ability to provide broadband over the Openreach network as of 18th January 2007.
From this date you will be able to apply to any CP or Internet Service Provider (â€œISPâ€) of your choice for broadband services. Please note that orders will be processed manually and that will mean they may take slightly longer to deliver than once a fully automated service is available. However, be assured that we will be making all efforts to deal with orders in a timely fashion.
Finally, may I thank you for your patience during the year, but I am sure that you appreciate that Openreach has to make sure that it can offer a reliable and robust service for all Communication Providers.
Thanking you once again for your patience.
Regional Director, Scotland."Letter from BT Openreach