NTL and Telewest finally push broadband
NTL and Telewest, the two largest cable companies in the UK have been sitting on a goldmine with a national capacity to deliver alternative solutions to BT's DSL services in the broadband market. The two companies (or more precisely their predecessors) dug up the roads in heavily populated areas to deliver cable television to consumers, an alternative to satellite dishes, but both were slow to promote always-on Internet access which has merely been a sideline for them. This morning, both companies announced speed increases specifically targeted at the residential market aimed at providing a service that ISPs reselling BT Wholesale services are going to find costly to mirror.
Although it has been suggested that these two announcements are independent of each other, it is hard to imagine they are entirely unrelated considering their similarity. Both Telewest blueyonder and NTL's broadband service speed upgrades apply to both new and existing customers bringing almost 1.5 million users onto faster services. The blueyonder upgrades are expected to be in place by the end of May but upgrades will take place region by region.
Telewest Blueyonder's services are all rising in speed by 50% with no price changes with the exception of the entry-level 256kbps service which remains at the old speed.
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NTL which claims to have the largest number of broadband customers is giving its one million users a slightly differently upgrade with entry level services included, although no top 2Mbps+ service is being mentioned.
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In summary, the services are quite similar and they will put pressure on BT to lower wholesale price levels. We cannot however be certain of the service levels that users will experience on these services as no contention is mentioned. Only time will tell.
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Marginally, it seems Telewest's service is slightly better on average, especially in its offer of a 3Mbps service, one of the consumer services faster than 2Mbps. [seb]
More information on blueyonder's service can be found at: http://www.blueyonder.co.uk/faster