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Fibre Unlimited 1 and Phone PackageOrder now
|Package||Fibre Unlimited 1 and Phone Package|
|Download Speed||Average 35 Mbps
This is the speed that the service is advertised at by the ISP and is the average (median) speed at peak time.
|Upload Speed||6 Mbps
Upload speed is how fast data is transferred from you to the Internet, for example when upload files, photos or videos.
|Technical maximum speed||38 Mbps
The technical maximum speed is the fastest speed that you can potentially receive on this service ignoring all distance and time of day effects e.g. on FTTC services it will be either 38 Mbps or 76 Mbps.
You need to select a Usage Profile which best describes how much you think you will download from the Internet. If you are unsure, you should probably select "Home Light" or "Home Medium". It may be worth discussing this with other members of your household as some activity (e.g. downloading movies online) can increase the usage significantly.
|VAT Rate||20% (prices below include VAT)|
|First Year Cost||£379.85|
Line rental is included in the monthly package price where a phone line is required and supplied by that provider for the service.
Zen provide a lifetime guarantee of no price rises while you remain on a product.
Bundle price includes cost of phone line rental from Zen Internet.
Includes free router and static IP address.
Firewall and VPN options also available at extra cost.
If you are unable to move your voice line rental to Zen, contact them to discuss pricing when the line rental is with a third party.
Charge levels display how much the ISP charges for data transferred with the product. Values are stated in gigabytes (GB). The first line with no cost shows how much is included for free.
Free static IP address
11 POP3 mailboxes
Backup dial-up account
0845 backup dial-up account
Global access to your e-mail with zen webmail
|Anti-Virus E-mail Scanning||1||FREE||FREE|
Home Call Plan with inclusive calls to 01, 02, 03, 0845 & 0870 numbers
|1||FREE||£6.61 / - / -|
|Notice Period||1 Month|
|Contract Period||12 Months|
|IP Assignment Method||Static|
|Provider Name||Wholesale Product||Technology|
|BT Wholesale||WBC FTTC 40/10||VDSL2|
|BT Wholesale||WBC FTTP 40/10||FTTP|