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|Package||Sky Broadband Essential|
|Download Speed||Average 11 Mbps
This is the speed that the service is advertised at by the ISP and is the average (median) speed at peak time.
|Upload Speed||1 Mbps
Upload speed is how fast data is transferred from you to the Internet, for example when upload files, photos or videos.
|Technical maximum speed||24 Mbps
The technical maximum speed is the fastest speed that you can potentially receive on this service ignoring all distance and time of day effects e.g. on FTTC services it will be either 38 Mbps or 76 Mbps.
You need to select a Usage Profile which best describes how much you think you will download from the Internet. If you are unsure, you should probably select "Home Light" or "Home Medium". It may be worth discussing this with other members of your household as some activity (e.g. downloading movies online) can increase the usage significantly.
|VAT Rate||20% (prices below include VAT)|
|First Year Cost||£240.05|
Line rental is included in the monthly package price where a phone line is required and supplied by that provider for the service.
Includes Sky Q Hub with 802.11ac dual band wi-fi
After 18 months the monthly package cost rises to £31 per month
Package price is the combined price of broadband and line rental.
You can upgrade to an Evenings & Weekends call package for £4 per month, or Anytime Extra for anytime calls to landlines and mobiles for £8 extra per month.
Option to add Sky Broadband Boost for £2.50/m that gives you
Buddy App to control screentime of family, premium service visit scheduling in evening and weekends, proactive service and 2GB of free data on your Sky Mobile account. Boost costs £5/m once minimum contract term is over.
Charge levels display how much the ISP charges for data transferred with the product. Values are stated in gigabytes (GB). The first line with no cost shows how much is included for free.
Security / Firewall software
FREE 12 months of online protection with McAfee Internet Security Suite for PC users
Broadband Wireless Router
Sky Hub Broadband Router (£9.95 router delivery charge applies and is listed in setup fee)
Evening & Weekend to UK landlines and mobiles call package
|1||FREE||£4.00 / - / -|
Free access to The Cloud WiFi Hotspots
Anytime Extra call package for UK mobiles and landlines
|1||FREE||£8.00 / - / -|
International Extra includes calls to 50 countries plus UK calls
|1||FREE||£12.00 / - / -|
|Notice Period||1 Month|
|Contract Period||18 Months|
|IP Assignment Method||Dynamic|
|Provider Name||Wholesale Product||Technology|