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Superfast Basic + PhoneOrder now
|Package||Superfast Basic + Phone|
|Download Speed||Average 38 Mbps
This is the speed that the service is advertised at by the ISP and is the average (median) speed at peak time.
|Upload Speed||10 Mbps
Upload speed is how fast data is transferred from you to the Internet, for example when upload files, photos or videos.
|Technical maximum speed||38 Mbps
The technical maximum speed is the fastest speed that you can potentially receive on this service ignoring all distance and time of day effects e.g. on FTTC services it will be either 38 Mbps or 76 Mbps.
You need to select a Usage Profile which best describes how much you think you will download from the Internet. If you are unsure, you should probably select "Home Light" or "Home Medium". It may be worth discussing this with other members of your household as some activity (e.g. downloading movies online) can increase the usage significantly.
|VAT Rate||20% (prices below include VAT)|
|First Year Cost||£550.80|
Line rental is included in the monthly package price where a phone line is required and supplied by that provider for the service.
Package price includes IDNet voice line rental.
Migration from cable broadband carries a £125+VAT setup fee.
Migration from a fully unbundled LLU provider carries a £75+VAT setup fee (i.e. as listed)
A broadband only service is also available for £27.50/m + VAT but you still need to pay someone for voice line rental
Charge levels display how much the ISP charges for data transferred with the product. Values are stated in gigabytes (GB). The first line with no cost shows how much is included for free.
|Anti-Virus E-mail Scanning||1||FREE||FREE|
|Anti-Spam E-mail Scanning||1||FREE||FREE|
Required for each phone socket on the line with DSL
1 static IPv4 address free as well as IPv6, 4/8 IPv4 ip address blocks are available for an extra charge
Engineer assisted install available as option
|Notice Period||1 Month|
|Contract Period||12 Months|
|IP Assignment Method||Static|
|Provider Name||Wholesale Product||Technology|
|BT Wholesale||WBC FTTC 40/10||VDSL2|