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Broadband speed test results for October 2015
Monday 02 November 2015 10:59:28 by Andrew Ferguson

October 2015 has seen Hyperoptic knocked into second place as Gigaclear who have been expanding now have enough users testing to make it into the speed test table and their median download speed is just beating Hyperoptic.

The fibre based broadband table is surprisingly stable compared to the previous month, and if Vodafone Broadband continues to expand we might in a few months be able to add them, which may seem odd as we don't have EE in the table already, but Vodafone Broadband has the majority of people who join the new fixed line broadband buying a FTTC service from day 1.

Large Provider Fibre Based Connection Speed Tests October 2015
Provider Median Download Mean Download Median Upload Mean Upload
FTTC Overall (excludes Virgin Media) 26 Mbps 27.2 Mbps 7.4 Mbps 8.1 Mbps
BT 29.1 Mbps 29.9 Mbps 8.5 Mbps 8.9 Mbps
Plusnet 29.7 Mbps 31.1 Mbps 8.7 Mbps 9.6 Mbps
Sky 22 Mbps 22.3 Mbps 7.4 Mbps 6.7 Mbps
TalkTalk 25.9 Mbps 26.1 Mbps 2 Mbps 4.5 Mbps
Virgin Media 41.7 Mbps 50.3 Mbps 5.7 Mbps 6.7 Mbps

Hopefully in a few years ADSL and ADSL2+ will be the dial-up of 2010, i.e. so few users that sample sizes are so small that we can drop this table but that is still some way away due to the price differential between the ADSL services and fibre based products.

ADSL/ADSL2+ Connection Speed Tests October 2015
Provider/Area Median Download Mean Download Median Upload Mean Upload
All Providers 5.2 Mbps 6.6 Mbps 0.8 Mbps 0.8 Mbps
BT 4.7 Mbps 6.2 Mbps 0.7 Mbps 0.7 Mbps
Plusnet 5 Mbps 6.1 Mbps 0.7 Mbps 0.7 Mbps
Sky 5.2 Mbps 6.6 Mbps 0.8 Mbps 0.8 Mbps
TalkTalk 5.5 Mbps 6.6 Mbps 0.8 Mbps 0.7 Mbps
Rural ADSL 3.6 Mbps 4.4 Mbps 0.4 Mbps 0.5 Mbps

The disparity between the national ADSL/ADSL2+ figure and what people get on the rural exchanges where no LLU or WBC ADSL2+ is available remains very apparent and when you consider that the median speed means that half the tests we saw were under 3.6 Mbps explains nicely why those who cannot order anything faster are not so vocal in complaining. Our forums also carry a steady stream of people discovering that even though there is only one wholesaler at the most rural exchanges the choice of retail ISP still makes a difference to the peak time performance.

The 20 Fastest UK Broadband Providers in October 2015
(ordered by median speed)
Smaller providers without enough geographic data samples are not included
Provider Median Download Mean Download Median Upload Mean Upload Download Speed of top 10%
Gigaclear 51.9 Mbps 98.6 Mbps 38.8 Mbps 94.6 Mbps 251 Mbps
Hyperoptic 51.6 Mbps 101.6 Mbps 41.9 Mbps 99 Mbps 343 Mbps
Virgin Media 41.7 Mbps 50.3 Mbps 5.7 Mbps 6.7 Mbps 106.7 Mbps
Vodafone Broadband 19.7 Mbps 23.8 Mbps 8.4 Mbps 8.7 Mbps 52.5 Mbps
AAISP 16.7 Mbps 28.8 Mbps 2 Mbps 6.8 Mbps 72.7 Mbps
IDNet 14.9 Mbps 23.1 Mbps 1.2 Mbps 5.5 Mbps 62 Mbps
BT 14.5 Mbps 19.9 Mbps 3.7 Mbps 5.7 Mbps 41.8 Mbps
EE Mobile 14.1 Mbps 18.8 Mbps 2.2 Mbps 6 Mbps 42.3 Mbps
Zen Internet 13.6 Mbps 23.1 Mbps 3.9 Mbps 7 Mbps 64.8 Mbps
Relish 13.4 Mbps 17.8 Mbps 1.5 Mbps 2.1 Mbps 37.1 Mbps
Daisy 13.4 Mbps 21.2 Mbps 4.2 Mbps 7.2 Mbps 49.1 Mbps
XILO Communications 13.2 Mbps 23.2 Mbps 1 Mbps 5.5 Mbps 66.4 Mbps
Keycom 11.6 Mbps 16.5 Mbps 8.5 Mbps 17.1 Mbps 40.8 Mbps
Claranet SOHO 10.7 Mbps 24.3 Mbps 5.2 Mbps 13.2 Mbps 76.7 Mbps
Plusnet 9.7 Mbps 17.1 Mbps 1.1 Mbps 4.9 Mbps 39 Mbps
Entanet 9.5 Mbps 20.3 Mbps 1.3 Mbps 7.8 Mbps 54.1 Mbps
Vodafone Mobile 8.9 Mbps 13.8 Mbps 2.1 Mbps 4.1 Mbps 31.2 Mbps
Sky 8.7 Mbps 12.7 Mbps 1.1 Mbps 3.4 Mbps 30.2 Mbps
Tooway Direct 8.3 Mbps 8.7 Mbps 0.4 Mbps 0.5 Mbps 18.6 Mbps
KC 7.4 Mbps 24.1 Mbps 0.9 Mbps 7.5 Mbps 57.2 Mbps

TalkTalk got pushed out of the top 20 this month with a median download 7.4 Mbps, along with 02 Mobile (6.9 Mbps), EE (6.3 Mbps), Eclipse (5.9 Mbps), Three (5.8 Mbps), Demon (5.4 Mbps) and the Post Office (2.8 Mbps).

B4RN did not make the table due to sample size but otherwise it would be at the top with a median download speed of 115.2 Mbps. Call Flow Solutions who are starting to deploy to a larger foot print did not make the sample size cut either but managed a median download speed of 13.7 Mbps.

Some may question including the speed tests from people using phones and tablets on fixed line broadband which by implication will always be a Wi-Fi based connection, but 35.7% of the speed tests carried out using a phone (18.4%) or tablet (17.3%) it is clear that people are very interested in the performance of their handheld devices and that fixed line providers need to pay careful attention to any Wi-Fi routers they provide, i.e. a low cost solution for a provider might waste more time and money with people seeking support or getting poor video streaming experiences.

Comparison of different hardware and its effect on speed test results - October 2015
Median download speed
Provider Desktop/Laptop Tablet Mobile Phone
All Providers 14.7 Mbps 11.3 Mbps 12.4 Mbps
BT 15.1 Mbps 12.9 Mbps 15.4 Mbps
Plusnet 11.1 Mbps 8 Mbps 10.5 Mbps
Sky 9.7 Mbps 8.6 Mbps 8.3 Mbps
TalkTalk 7.9 Mbps 7.2 Mbps 8.4 Mbps
Virgin Media 46.3 Mbps 28.8 Mbps 35.8 Mbps

It is interesting to see mobile phones actually doing better than tablets for the second month in a row, conventional thinking is that tablets are larger and have room for larger Wi-Fi antenna, but the results seem to suggest otherwise, maybe this is because people are replacing mobile phones more often and there is wider support of 802.11ac.

Looking forward we might see the median speed starting to rise quickly over at BT Retail if take-up of the fibre based products continues to grow since looking at the profile of speed test users we see around 55% on a fibre based connection and the remainder firmly on ADSL/ASDL2+. Over at Sky 34% of those using the speed test appear to be on a VDSL2 service, for comparison the new entrant Vodafone Broadband has 75% of its tests over a FTTC connection.

Comments

Posted by bernardbrown about 1 year ago
Seems to me that once again the borders are getting far better service than the rest of us.
Posted by generallee94 about 1 year ago
How are you measuring top spot fro Gigaclear and Hyperopic... IMO Hyperopic should still be at the top... JUST
Posted by generallee94 about 1 year ago
ahh, you ordering by median download!
Posted by ahockings about 1 year ago
Still 1.7Mbps here.
I'm not even remote.
Still trying to run an IT business off it.
I could be 10 times more productive
I wonder how many more businesses like me?
Still waiting....
Posted by JNeuhoff about 1 year ago
Wasn't FTTC supposed to be a so-called superfast service (above 30mbps)? Looking at the mean average of 27.2 Mbps this doesn't seem to be the case.
Posted by Gadget about 1 year ago
@JNeuhoff - I suspect the FTTC AND Virgin figures are more representative of the services the customers are purchasing rather than the maximum capability of the infrastructure
Posted by generallee94 about 1 year ago
@JNeuhoff - Superfast (by Gov.) is 24+Mbps...
Posted by leexgx about 1 year ago
@ahockings

have you tryed getting a business to move off ADSL to FTTC they just seem to be happy with it at under 2mb/s when they can get 40mb/10mb
Posted by WWWombat about 1 year ago
@jneuhoff
Are all test results nowadays an indicator of absolute line capability?

A good proportion of my tests are now performed with mobile, tablet, or PC, all over WiFi or power line adapter. All show good results, but none come close to the full capability of the line.

I, of course, know the subset of tests when I have run a wired test, and when I should be looking for an optimal result. TBB's database cannot distinguish, so must average them all.
Posted by andrew (Favicon staff member) about 1 year ago
We can tell if its a desktop/laptop and this reduces impact of Wi-Fi hence the final table, we roll all the devices into the averages as it shows what people are seeing.
Posted by Blackmamba about 1 year ago
Hi Wombat.
I think you will find that when providing a line on FTTC the 48 hour window will determine the banding you will receive after this time you are locked. If you have a internal fault and this is not cleared in this time window you will never reach the absolute line speed. EG 20-2. When ordering 40-10. Still receiving 11-1.4.
Posted by andrew (Favicon staff member) about 1 year ago
@Blackmamba there is no absolute locking, the line speeds will vary over the full lifetime of a connection, banding can be applied, but can also be removed if DLM sees error rates improve.

So suggesting people are locking is incorrect.
Posted by camieabz about 1 year ago
May I suggest a column for 'download speed of bottom 10%'.
Posted by Blackmamba about 1 year ago
Hi Andrews staff.
Thanks for the above information on the customer that is receiving 11 down his line did drop to 6 meg down but has slowly moved up the speed ladder on provision it was 14 meg on 20--2.
Posted by Blackmamba about 1 year ago
Hi Andrews Staff and others.
After looking at KITZ wep page and they state on FTTC the three main bands are 80-20,40-10,40-2 so your above statement is correct and my understanding is incorrect and the customers speed will never improve above the 11.5 aprox on a line of 1800 Mtres.
Posted by michaelkenward about 1 year ago
When will the results show the changes since TalkTalk dumped those ADSL customers who are on BT copper? We are now supplied by an unknown, to me at least, business called Fleur Telecom. I have always thought that this enforced switch was TalkTalk's attempt to improve its numbers.
Posted by Teefenn1 about 1 year ago
it seems to me to be meaningless to compare the top 20 providers' speeds that include a combination of ADSL2+ and fibre connections. It's obvious that ISPs that only provide fibre, such a Virgin and Hyperoptic, will be at the top and those with a higher proportion of fibre customers will also be nearer the top. Why do you include AAISP in this irrelevant table but exclude them from the ADSL/ADSL2+ Connection Speed Tests?
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