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Travel from the prehistoric to the 21st century at Wookey Hole
Wednesday 05 August 2015 08:24:41 by Andrew Ferguson

Inside Wookey Hole Caves

The fibre cabinet serving Wookey Hole (cab 1 on Wells exchange) has been live for a couple of months, but such is the timeline for PR material a release detailing that every postcode on the cabinet is able to get a superfast service has only just appeared.

On a day trip to Wookey Hole Caves that was totally unrelated to this announcement we got to experience the improved service with Zen Internet providing FTTC to the caves attraction and we got a respectable 31.5 Mbps down and 14.6 Mbps upload inside the mill building.

"Wookey Hole is an important attraction for us and has helped put the Mendip area on the map. For us to be able to say that Wookey Village has full superfast coverage is a real boon. This will give local people the opportunity to really make the most of the internet. It will help people with online shopping, learning, entertainment and paying household bills, and allow small businesses to function more effectively.

Harvey Siggs, leader of Mendip District Council

We know people will dispute the full superfast coverage comment, but looking at where properties are located, we predict the slowest will be 24 Mbps and Openreach gives a range of 22.4 Mbps to 44.6 Mbps for the slowest postcode so it is a justified comment in this case.

thinkbroadband calculation of Superfast Broadband Coverage in Somerset Constituencies - as of 5th August 2015
In ascending order of fibre coverage
Area % fibre based % superfast
24 Mbps or faster
% superfast
30 Mbps or faster
(change since 30th June)
% cable % Openreach FTTP % Under 2 Mbps USC % Under 15 Mbps
Somerton and Frome 49.8% 43.2% 42.2% (+4.7) 22.9% 0% 1.6% 39.2%
Wells 73% 64.4% 63.3% (+13.1) 0% 0% 1.9% 26.1%
Bridgwater and West Somerset 71.9% 62.9% 60.5% (+0.3) 0% 0.3% 2.1% 28.2%
Yeovil 80.3% 72.9% 70.6% (+7.8%) 0% 0% 1.7% 17.2%
Taunton Deane 85.4% 74.1% 72% (+0.2) 0% 0% 4% 18.9%

While Somerset is part of the Connecting Devon and Somerset project we have just focussed on the coverage in the constituencies comprising Somerset in this news item and the change in coverage since the end of June 2015.


Posted by dav_id about 1 year ago
I live in Wells which is quite literally 2-3 fields from Wookey (which is pretty much a hamlet) and whilst it is great they can get superfast broadband I am living in a city and I cannot get super fast here and this is inspite of my cabinet being used by two new housing developments and a tech industrial park! It is quite frankly embarrassing and insulting that these people at Mendip District Council think it is acceptable to blow their own trumpet over the neglect of people living in more developed area over some caves!
Posted by andrew (Favicon staff member) about 1 year ago
Which of the cabinets is it?

2, 13, 18, 25, or 27

Only 25 is not down for enabling at this time.
Posted by dav_id about 1 year ago
Exactly the one that is not enabling - 25
Posted by dav_id about 1 year ago
During the Connecting Devon and Somerset application it was not included - either because it didn't exist then or was serving just a farm or some other minor factory units.

In the past few years these two housing developments have been started (one is nearly finished) and the tech park (Cathedral Park) also looks recent but I couldn't be sure when that was added. There are several stories in the local papers about tech businesses leaving the city to go elsewhere simply because they cant get the internet speeds they need to work in a modern world.
Posted by andrew (Favicon staff member) about 1 year ago
Cathedral Park (BA5 1UA) is served by cabinet 4 which is live and offers 22 to 44 Mbps to the postcode the park gives as its location.

A tech firm of 3 or 4 people needs very different connectivity to an office firm of 3 or 4, or another of 30+ people.

Posted by andrew (Favicon staff member) about 1 year ago
Ok delved into our more recent data can see cab 25 has gone from 1 to 5 postcodes now and addresses look resident, replacing old factory site?

If it did not exist in original phase 1 as a location, then will be waiting on the outcode of the phase 2 contract, where the council rejected the BT bid and is going to open tender.

Developers can help by paying to ensure new builds have superfast and spreading cost into the house price, so question to be asked of developer as to whether they just said give us phone, or we want the full fibre cabinet package.
Posted by DrMikeHuntHurtz about 1 year ago
So a prehistoric cave gets FTTC and I don't...
Posted by dav_id about 1 year ago
Thank you Andrew for your information, it is very helpful.

I completely agree that housing developers should contribute to the cost of upgrading cabinets and I would go as far as saying the Government should enforce this for developments over a certain size.

I still feel these caves been promoted as a success is a kick in the teeth to those people who really need better connectivity.
Posted by Kebabselector about 1 year ago
Don't worry about it @DrMikeHuntHurtz, you're not the only one.
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