While the big newspaper headlines are about millions paying too much for their electricity and firms not pushing cheaper options to customers the same is very much true in the broadband world. The broadband price wars have seen basic broadband now available for free or less than a coffee per month (voice line rental alas still to be paid) and this is particularly important for those on old 20GB or 40GB usage allowance packages that might be £5.99 per month or more.
The plight of legacy customers has been highlighted by the 'panic' over some emails to PlusNet customers that they might breach their 40GB allowance and incur a £5 extra charge. It turns out the usage system got it wrong and PlusNet are correcting this. We also see a steady stream of customers on older BT Consumer products asking about verifying how much data they are using too.
The price of unlimited broadband packages is now so low that signing up to limited usage account makes little sense unless you literally just use the connection an hour a week. In fact if you chase the offers after your minimum term finishes you can probably get a fibre based service at faster speeds for the price of your old legacy package.
If you are on a legacy package but don't want to switch providers the various voucher offers will not be available, but you might be able to strike a deal on the price if you phone your existing provider, but check the impact of any changes such as voice line rental and call bundles.