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Slow broadband island in middle of Basingstoke
Tuesday 09 September 2014 14:40:15 by Andrew Ferguson

The problem of who and who does not get superfast broadband is a hot topic and showing it is not just rural areas where availability is an issue is the plight of the flats that make up Everest Park in Basingstoke and centered around John Hunt Drive and connected to cabinet 102 on the Basingstoke exchange. looked at the lack of superfast services at this development and we have done some digging around and also chased Openreach for information.

Openreach has confirmed that the cabinet was evaluated under the commercial roll-out some years ago, but since the total number of homes passed at the time was too low to make the commercial criteria the area was skipped. Interestingly the developer sunk any prospect of Virgin Media cable access since ducting was offered by the cable provider but rejected by the builder.

It looks like due to the timing of the BDUK roll-outs and their various Open Market Reviews the cabinet has slipped through the current Hampshire project but there is no reason that the cabinet cannot be added to the next wave of work to take superfast coverage to 95% of premises.

If there is a lesson to be learnt it is this, if broadband speed is important DO NOT buy or rent a property unless the speeds are proven to be what you can live with. Only if people stop buying will developers really take notice and maybe pay for the enabling of a cabinet, particularly if it is close to a block of flats or to approach Gigabit operators like Hyperoptic to give their flats the fastest residential speed available.


Posted by gr0mit over 2 years ago
I run a wireless internet service to parts of Basingstoke. I'd be happy to engage with the campaign folk on Everest Park if they would like to discuss options for a radio-based service. If they can get together 15-30 interested customers I can see what we can do...
Posted by Ultraman1966 over 2 years ago
I hope your business expands mate, we need some competition because the duopoly of BT/VM just means those in the middle get screwed. I have a friend who lives near centre of Oxford that has the same problem as he's in some flats. I'm still struggling to comprehend how developers to this day are still not laying down fibre/putting in ducts for the near future when they've got everything dug up.
Posted by fastman over 2 years ago
are the flats built on former factory land or developer not had conversation with operator around fibre --
Posted by Blackmamba over 2 years ago
Hi Broadband Watchers
If the Cab 102 Basingstoke is not cost effective over 10 years they BT will not provide service to (Cab FTTC investment ) say £20k plus fibre connection it's all down to money and returns if there are better returns at other locations.
Posted by timmay over 2 years ago
The only thing property developers care about is money.

There is a big problem with the property market in the UK. House are too expensive, too small, flats come with very expensive service charges for things that councils should pick up the bill for (maintaining road and public areas) and still not energy efficient enough.

Broadband is low on the list if things developers need to improve on.
Posted by Blackmamba over 2 years ago
Hi Tim
The council should not pick up the bill for houses that are not energy efficient this comes in the option of the occupier if the bill is to high move on under the Hip status. The maintaining of road charges should be supported by the Car tax and the broadband is in the hands of the user do not get involved rent or buy at a different location.
Posted by leexgx over 2 years ago
still they should duct with the Free option for BT or cable down the same ducts (why they cant use the same ducts) New housing areas should have dual Cable and BT options in Cable areas

i would never consider a new house as i assume before even bother checking it never ever have access to VM even thought the cables are passing the house or end of the new estate
Posted by Blackmamba over 2 years ago
Hi Le
The services to a house is the responicibity of the owner overhead or ducting underground cables. Remember that private firms only go where the money is.
Posted by dandodex over 2 years ago
leexgx, my inlaws just bought a new house in a new development of 10-20 houses in Lincoln. The developer involved both Openreach and VM and all the houses have both FTTC and VM service.

The ultimate responsibility is with the house buyer not asking the right questions though, if developers could not sell properties with rubbish broadband they'd soon change behaviour.
Posted by fastman over 2 years ago
if that developement is 20 premsises it is highly likley they will have probably no conversation around fibre and are have been connected to an existing cabinet (fotunaltely one that is already enabled) either under Commerical or BDUK programe
Posted by Blackmamba over 2 years ago
Hi Broadband Watchers.
I think all buying of property should have been taken up in the housing HIP this would have covered the provision of fibre and the general written in stone of the services. ( Buyer Beware )
Posted by alwall over 2 years ago
I'm afraid this is all too common. Massive regeneration in the central part of Gloucester has ignored the need for FTTC in the Docks and other brownfield sites. There is no intention to upgrade the numerous cabinets serving these residences
Posted by Blackmamba over 2 years ago
Hi Al
Make your point by advertising your speed on Thinkbroadband on the post codes in that area and keep shouting and having a go at your local council represitive if no action is taken vote him out.
Posted by Blackmamba over 2 years ago
Hi Al
Move as a unit if you have backing from the customers in your area you will win do not the Goverment/EU override the situation.
Posted by Blackmamba over 2 years ago
Hi Al
More Cabs is an advantage but work as a unit and use Thinkbroadband map as a Referance the 91 day will help.
Posted by fastman over 2 years ago
blackmanba / Alwall -- if the developer has no conversation around fibre and only ordere vice services depending on size it they will be connected to a cabinet connected to an existing cabinet (either one that is already enabled or possibly not enabled - as the ask was for voice services) - if it is former docks likley to be back to the exchange een - or possibly if he developement is large eneough it will gain a new copper cabinet and postcode which means that will not be on anyone radar for Fibre
Posted by cyberdoyle over 2 years ago
All we need is transparency about connectivity, instead of the blanket statements of 'homes passed' and false information about what homes can get. Also they shouldn't be able to call it fibre broadband, NGA or 'superfast' unless it delivers at least 30Mbps as per the EU definition of suitability for that classification by 2015. By 2020 we're all supposed to be on 100Mbps which is a joke on copper.
Posted by andrew (Favicon staff member) over 2 years ago
@cyberdolye I believe you will find the target for 2020 is 50% at 100 Mbps and 30 Mbps to all.
Posted by Somerset over 2 years ago
The EU says 'seeks to ensure that, by 2020 all Europeans have access to much higher internet speeds of above 30 Mbps and 50% or more of European households subscribe to internet connections above 100 Mbps.'

Note the words 'seeks' and 'subscribing to'.
Posted by irby over 2 years ago
@blackmamba "The maintaining of road charges should be supported by the Car tax"

You're very wrong on that assertion. Roads are paid from general taxation. Even pedestrians who don't own a car contribute to their upkeep.
Posted by glasspath over 2 years ago
It seems astonishing that the offer by VM to provide free ducting was declined by the developer. This seems like a lose lose situation to all concerned. Good to see that VM is prepared to extend its network to new areas where possible though.
Posted by chefbyte over 2 years ago
Got the same issue here where i live in the middle of Grimsby, VM all over the town except the end of my street and the cab is not being upgraded that covers our houses.
Posted by olicuk over 2 years ago
Update: Following the promotion of our fibre broadband campaign for Everest Park / Basingstoke Cab 102, our local councilors got heavily involved, and supported our approach to BT's Regional Partnership Director. This has very quickly resulted in Openreach re-evaluating our cabinet, and specifically including it in their programme, due to be live by Mar 15. Whilst the timeframe is slightly disappointing it is to be expected as planning had not previously started. Openreach's Superfast checker has already been updated from UR to EA.
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