Sixteen awards have been handed out at the 16th annual ISPA Awards, after lots of technical testing and reading of all the entries by the judging panel. The awards were handed out at an event in London where the winners got to celebrate and also enjoy the banter of the host for the evenings event.
|Winners of a 2014 ISPA Award|
|Internet Hero||The Guardian|
|Best Superfast Broadband||Hyperoptic|
|Best Consumer Fixed Broadband||PlusNet|
|Best Business Fixed Broadband||Urban Wimax|
|Best Shared Hosting||Macace|
|Best Dedicated Hosting||Storm Internet|
|Best Consumer Customer Service||Catalyst2|
|Best Business Customer Service||Exa Networks|
|Internet Safety & Security||Sky|
|Managed Service Innovation||Memset|
|Best Business Use of Cloud||Talk Straight|
|Customer Choice Award||Catalyst2|
|Best Use of Digital||Hyperoptic|
There was one commendation, Boundless in the Best Wireless category with the judges panel saying 'Judges felt that the performance of Boundless deserves a recommendation and look forward to seeing much more from this fixed wireless provider.'
The reasons given behind the Internet Hero and Villain awards were as follows:
Internet Hero - The Guardian - For their excellent reporting of mass surveillance programmes.
Internet Villain - GCHQ/NSA - For running the widest covert electronic surveillance programme in the world.
We would like to highlight that three of the five entries in the Superfast Broadband category are FTTP/FTTB operators and the difference in speeds between these and the more normal FTTC based services is very significant. The winner in the Wireless category Metronet also showed during the technical testing that wireless broadband can be superfast and enjoy low latency.
For those annoyed that their provider who they feel should have won but never features, only those providers who put themselves forward for consideration stand a chance of winning. So pester your provider if an ISPA member to make sure they enter the 2016 Awards.
The award winners have started to send out their official responses to their success and while we would like to feature them all as their comments arrive we will cover just the first one we got.
"We're honoured to receive two awards at this year’s ISPA awards. We were especially pleased to have been named ‘Best Superfast Broadband’ provider when we were up against so many of our gigabit peers.
It really feels as though there is a step-change taking place in the UK broadband industry, as consumers start to understand and appreciate the value of FTTH. Being recognised by ISPA for the work we are doing is hugely encouraging – we will continue to lead the charge for gigabit broadband and prove to consumers that there is a better way."Dana Tobak, Managing Director at Hyperoptic on winning two ISPA awards
We would like to add that the Superfast category is very close to being the ultra-fast category with three of the nominees offering services that well exceed 100 Mbps, maybe in 2015 the short-list will be all Gigabit and FTTH providers.
Unfortunately no-one from the NSA or GCHQ was there to receive the award for Internet Villain, but the award for Internet Hero did get handed over to The Guardian who attended.