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UK Broadband 1 - ITV Player 0 demand brings streaming service down
Friday 13 June 2014 12:49:08 by Andrew Ferguson

Just one hour after tweeting the link to watch the opening match between Brazil and Croatia the people behind the ITV Player twitter feed were apologising for a break in service due to unprecedented demand.

From what other people have tweeted it seems that the service failed during a crucial moment as a penalty was been taken. Also lots of people are questioning why other streaming services have worked smoothly during large sporting events, e.g. YouTube and BBC iPlayer.

One difference in 2014 compared to the 2012 Olympics may be that a lot more people have fast connections in the UK and are thus picking the HD feed, which due to nature of football will be the preferred viewing method (i.e. lots of movement of the camera with a need to see small details like the ball). One would have hoped that ITV operations would have noticed the increasing demand for live content via online streaming.

The normal worry during large sports events is that the broadband providers will not cope with the traffic volume, but this blip of the ITV Player is a reminder that the provider of the content still needs to play their part. Sky has had issues in the past with its NOW TV platform when lots of people use it to watch popular programmes like the opening episode of the current series of Game of Thrones.


Posted by brandscill over 2 years ago
I didn't think the ITV player streamed in HD. It's awful quality.
Posted by andrew (Favicon staff member) over 2 years ago
Really? Had presumed it was an option in 2014
Posted by AndrueC over 2 years ago
It's ITV Player. It's always been the runt of the litter with poor quality and buffering. I don't think ITV have ever liked it because it hits their advertising revenue.
Posted by jroadley over 2 years ago
Interesting if iPlayer has problem tonight.
Posted by Apilar over 2 years ago
ITV Player in HD? Dream on! :D
Posted by audioslim over 2 years ago
The ITV HD Channel on sky didnt look any better/different to SD, but theyre not doubt being given a poor feed.
Posted by drsox over 2 years ago
I have seen friends regularly use the STV player because it has the same content as ITV but better quality and reliability.
Posted by brandscill over 2 years ago

Yep sadly not an option, their streaming quality is awful compared with iplayer
Posted by joe_pineapples over 2 years ago
I remember a time when all people watched live programmes on their television sets and surfing, tweeting, attention deficit, didn't come into it.
Posted by epyon over 2 years ago
The reason it crashed is because its the world cup

i would say there must be x4 as much viewers than the Olympics
Posted by locutus over 2 years ago
The ads seem to be broadcast in better quality that the shows.
Posted by otester over 2 years ago
If you're on an oversubscribed ISP, it's most probably because you can't afford a good ISP, in that case you should be out working, not lazing around watching football.
Posted by michaels_perry over 2 years ago
A recent YouGov poll showed that only 15m people were in any way interested or planning to watch the World Cup football, so less than 1/4 of the population were likely to be interested in watching. So that suggests that the ITV on-line service has a rather limited ability to feed data to those wishing to watch their coverage, bearing in mind other providers were offering the same/similar material.
Shows that on-line delivery of TV has a very long way to go before it is a viable alternative to over-air transmission.
Posted by AndrueC over 2 years ago
WI remember a time when all people watched live programmes on their television sets and surfing, tweeting, attention deficit, didn't come into it."

Yeah and I remember the time when there was no internet and we only had black and white TV. What's your point exactly?
Posted by Kper over 2 years ago
Still no ITV Player app available on the NowTV box as far as I can see...
Posted by leexgx over 2 years ago
i starting to see a lot of None HD chans have a lot of interlacing on them (making text hard to read) think i prefers Slightly Blurry with compression square, (HD is perfect clear)
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