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Vodafone let off with a must do better warning from Ofcom
Thursday 07 November 2013 11:02:47 by Andrew Ferguson

3G mobile broadband may be an old technology, but over the years it has seen improvements so that in the right areas it can give 4G a run for its money. Back in 2010 there was a change to the licenses that EE, Three, O2 and Vodafone have, to enforce a coverage obligation in return for the making the licenses indefinite in duration.

Using a methodology that Ofcom arrived at the networks have now been tested and Vodafone was found to be the only one not to meet the coverage target, though they were very close, failing the 90% target by 1.4%. The end result is not a multi-million pound fine, but a plan that Vodafone will now put in place to improve its coverage to pass the 90% figure, with Ofcom testing the network again in January 2014.

"The 3G coverage obligation is set out at paragraph 4(a) of Schedule 1 of the 3G licences as follows:

The Licensee shall by no later than 30 June 2013 provide and thereafter maintain an electronic communications network that is capable of providing mobile telecommunications services to an area within which at least 90% of the population of the United Kingdom lives and with a 90% probability that users in outdoor locations within that area can receive the service with a sustained downlink speed of not less than 768kbps in a lightly loaded cell. Section 43A of the 2006 Act shall apply to any contravention of this provision."

3G Coverage Obligation

For those who use 3G for data regularly the key part of the coverage obligation is that the 90% area is defined as population rather than premises or land area and the speed of 768 Kbps only applies to a lightly loaded cell. Which explains why in cities you can be within the 90% and still fail to collect email on a regular basis, i.e. 3G cells are creaking under the simultaneous load of all the small data requests that email, facebook status updates, twitter and the other numerous background apps on our smartphones.

In theory this is where 4G should come to the rescue, offering more efficient spectrum use in addition to new frequencies to give better penetration into buildings, and base stations getting serious upgrades to their backhaul to support the higher speeds of 4G. The real question is whether the cost of 4G to the consumer will be close enough to their existing 3G contracts to make people upgrade. 4G while it also has the potential to replace a fixed line broadband service still needs to dramatically alter its price per GigaByte of data, alas we may find that EU rulings to cap roaming charges etc will mean that domestic customers may see prices creep up, both to cover lost profits from roaming and pay for the 4G auction and the upgrades to the actual network.


Posted by Kushan over 3 years ago
Honestly, the biggest draw for me about 4G is the increased coverage. It's nice to be able to stream video and all that, but I find myself without coverage all too often. It doesn't matter which network I'm on either, be it Three, EE or whomever. At least with 4G, 99% coverage seems a realistic possibility.
Posted by Michael_Chare over 3 years ago
Yes, a 90% coverage target is pathetic, should be much better.

The EU ruling makes foreign (EU) usage economically viable. One of the good things that the EU has done.
Posted by otester over 3 years ago
Not sure whoe's worse...O2 or Vodafone for signal.

"3G cells are creaking under the simultaneous load of all the small data requests..."

Are you implying that these all add to heavy bandwidth or?
Posted by andrew (Favicon staff member) over 3 years ago
Saying that handling the number of simultaneous sessions irrespective of throughput can be an issue too
Posted by otester over 3 years ago

Do you have a source for that?
Posted by bluegrm over 3 years ago
This should have resulted in an immediate fine. Consumer protection in this country is extremely poor. This company is making large profits off its customers yet still cannot provide an adequate service. It should therefore be fined to the maximum extent allowable.

It makes you wonder what sort of relationship Vodafone has with the regulator. Too cosy perhaps?
Posted by rogerebbrown over 3 years ago
Vodafone appears to target urban areas at the expense of rural coverage, in the interests of increased revenue and margin per pop. EE has far better rural coverage albeit still with too many not-spots. Ask most smaller-business owners in the SW and you'll be told that Voda is "pretty useless SW of Bristol" or words to that effect.
Posted by francisuk20 over 3 years ago
Slow 3G speeds in Edgware, HA8
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