Everyone wants to avoid time in hospital but with millions of us living our lives via email and twitter a spell in hospital can lead to people becoming very bored very quickly and a happy patient tends to be a better patient.
Step forward the Abertawe Bro Morgannwg University Health Board (ABM) who in partnership with The Cloud have signed an agreement that has seen free Wi-Fi access rolled out to patients in a number of hospitals in Wales. Hospitals that will benefit are Morriston, Neath Port Talbot and the Princess of Wales hospitals, with specific wards at Singleton Hospital also receiving the service. There is also partial coverage at Cefn Coed Hospital, and the ARC Centre in Bridgend.
It is not just about being able to keep your twitter followers updated on your progress, better Internet access allows people to stay in touch with family and friends, rather than feeling isolated from the real world outside the hospital.
"We are delighted with the feedback we are getting from our patients. The roll out was completed very recently and more than 7,000 people were using the service on the first six days, spending a total of 1.5 million minutes online. We chose The Cloud because it’s a respected and well-established WiFi provider offering a service our patients know and trust. We hope that having this offering in place will improve the quality of their time in hospital – letting them surf the web but also providing opportunities for us to gain valuable patient feedback to improve our service even further in the future."Carl Mustad, Head of ICT Operations at ABM