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KC offers allowance boost with engineer visit to connect a Smart TV
Thursday 17 May 2012 13:37:08 by Andrew Ferguson

KC has launched a new service called KC Connect, which provides an engineer visit to a customers home who will then connect an internet enabled device to your KC broadband connection using Ethernet cables. The engineer will also check the telephone wiring to ensure it is optimal for ADSL2+, which may also mean the customer receives a nice boost in broadband speeds.

The KC Connect product is available for KC ADSL2+ customers, those on the 30GB (£29.99) monthly usage allowance bundle will pay £7 per month, which covers the engineer visit and doubles the usage allowance to 60GB. Customers on the Xtra service (£39.99, 150GB usage allowance) will pay slightly less at £6 a month, and get their usage doubled to 300GB per month. The KC Connect options have an 18 month contract.

The engineer visit means they will install ethernet wiring to the device you choose in the home, which could be an internet enabled TV, games console, set-top box, or devices like the Roku and LG ST600. With the increasing congestion on the 2.4GHz spectrum, and the fact that WiFi does not always cover a house, this should help people who have been struggling to get a TV or other device to connect using WiFi and reduce the number of times that video streams end up buffering.

A self install option is available, and rather than posting a bundle of Ethernet cable KC supply a pair of Devolo dLAN 200 HomePlug units, they usually cost between £60 and £90 for a pair, and as with the other wiring or routers supplied there is a lifetime warranty as part of the KC Connect service. The dLAN 200 units will provide a connection of around 38 Mbps between power sockets, though the speed will reduce to 20 Mbps over longer distances (our review of the faster dLAN 500 units, shows that wireless was only providing 1 Mbps at this distance), which for ADSL2+ is more than sufficient.


Posted by GMAN99 over 5 years ago
So the engineer comes out once and you continue to pay 7 quid a month for what forever ? Or you can get some home plugs for 6 quid a month and again pay forever when they will be paid off in 10 months anyway ? I hope hull isn't.this gullible
Posted by adriandaz over 5 years ago
The extra charge is for the additional usage allowance not just to cover the engineer or hardware. Good for heavy users who may not want to schedule their downloads in to the out of hours unmetered period :)
Posted by GMAN99 over 5 years ago
So you think £36 a month for 60gb usage a month is good value ?
Posted by adriandaz over 5 years ago
Remember that includes phone line rental with free evening + weekend calls + 120 mobile minutes.
Posted by creakycopperline over 5 years ago
hold on to your seats folks because im going to do something very strange, agree with GMAN99, i'm paying £36 pm with BT and that's unlimited usage. no tv because we have sky.
Posted by bilbous over 5 years ago
Karoo(KC) have a habit of fleecing customers and this gimmick is just a new way to do it. The advertising for this is misleading to less savvy people.
The blurb mentions streaming Lovefilm/Iplayer etc but fails to point out that a lot of the services require a subscription fee to use.
What they also fail to point out is that this will not help with the constant buffering most users experience on streaming sites when using Karoo.
Unlike other companies customers are also forced to rent a phone line or they cannot get internet.
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