Virgin Media has had a confusing few days, with an upgrade email going out to customers who would not be affected by it, but also some tweaks to their higher speed products that we have confirmed with the company.
Existing 50 Mbps customers, will be upgraded to 120 Mbps, while continuing to pay the same price as they do now. The upgrade may take place in two stages, with an uplift to 100 Mbps initially, followed by an extra 20 Mbps when the fastest tier gets its upgrade to 120 Mbps.
Customers on the 100 Mbps product, will still be upgraded to 120 Mbps as planned, but will see a reduction in the price they pay to match the pricing of those who were originally on the 50 Meg tier when the aligning of tiers starts in April 2012.
This should mean that for those taking Virgin Media cable broadband only, the ongoing monthly fee will be £35 for a 120 Mbps service. For those that bundle the broadband with a telephone service, the price will be £25 a month, plus the phone line rental of £13.90.
Paying £35 a month for broadband may look expensive to those more used to the adverts of £5 to £10 a month, but back in 2005, £35 only bought you a 10 Mbps Telewest service.