BE have disappointed some customers this week by announcing a delay to their fibre-broadband rollout, which was hoped to be released this year. In a blog post, the company said that despite thousands of customers who had pre-registered, they were unable to deliver a service this year.
"Our priority has been to work with a partner that has an existing fibre network, as this would be quicker and better value for our customers than starting from scratch to lay down a new network. Frustratingly, for both us and for you, it's taking us longer than we originally thought to find a solution that meets the expectations of BE and our customers.
To reiterate, we believe an unthrottled and unlimited broadband experience across all our products will offer customers the best possible experience, and it is this approach that we want to bring to market through working with the right partner.BE Blog Post
BE are planning a trial with BE staff which would involve installing their own equipment into the local telephone exchanges, and they would use this to provide the fibre-based connection. It's not clear however whether the company intend to go with a full fibre-to-the-home (FTTH) connection or to use a fibre-to-the-cabinet (FTTC) system as used by the BT Infinity product range. There has been no word from sister/parent company O2, who also blogged at the same time of the last BE fibre posting.
One thing is for certain, BE who used to be known for their fast-broadband service could lose their faithful following if they don't get a faster service out quickly. Whilst once the first on the block, innovating with ADSL2+ services, BE are falling behind in the fibre race.