The cost of broadband and using the phone is set to increase as BT have announced price rises for phone line users which will come in to affect from December 2011. This follows a price rise which occurred in April, and one in October 2010 which saw call charges rise by 10%. Line rental charges will increase by 70p to £14.60, an increase from £11.50 in 2009 and £9.50 in 2004. Other costs are also to increase, including the daytime and evening calls, the call set-up fee (which is charged when a call is started), and the BT Anytime call plan.
Some options will remain unchanged, with calls to the main mobile companies to stay at current rates. BT have said that the prices that are being changed will remain fixed until 2013, but there is no guarantee that other charges won't change.
Other operators tend to follow suit when price rises are announced, but it can still work out cheaper to switch. O2, for example, offer a line rental fee of just £7.50 a month when you take an O2 home broadband package.
"We are making a series of price updates in December, but are then freezing some of our main prices until 2013. This will provide our customers with greater certainty over their bills."John Petter, (Managing Director) BT Consumer Division