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TalkTalk release broadband and phone network statistics
Monday 15 August 2011 09:48:38 by John Hunt

TalkTalk have released some network statistics for June which detail how their customers use their network. TalkTalk operate their own local loop unbundled (LLU) network which is a mix of both full LLU including phone line services (around 67% of LLU customers) and shared LLU which only connects the broadband service to TalkTalk. In total, TalkTalk have over 86% of their 4.2 million broadband customers on their unbundled network with the remainder connecting using the BT Wholesale network.

The largest amount of customers TalkTalk saw online in June was 2.75 million people (around 65%), and these users created nearly 328 Gbps of traffic, with around 21% of this (70 Gbps) going to Google. This isn't the largest amount of data to one site however- when the Sony Playstation Network service was restored to the UK on the 2nd of June, TalkTalk customers downloaded over 35 terabytes (35,000 gigabytes) of data in just one day. The busiest times generally for Internet usage are Sunday, Monday and Tuesday evenings as people tend to be more likely to be at home on these nights. This varies a bit during the football season when people often watch the mid-week matches online.

In terms of telephone usage, Monday evening is consistently the highest usage with around 110 million minutes of calls being made, compared with only around 70 million on a Sunday. In total, this adds up to around 3 billion minutes of calls being made each month by TalkTalk customers.

Comments

Posted by herdwick over 5 years ago
"TalkTalk customers downloaded over 35 terabytes (35,000 gigabytes) of data in just one day"

is that all ? If they had just 1,000 users it wouldn't be overly impressive (35 GB each) but when they have millions......
Posted by Going_Digital over 5 years ago
@herdwick, I highly doubt your typical TalkTalk customer is a heavy user, I would imagine that most TalkTalk customers are people who are looking for value over performance.
Posted by mobilebb over 5 years ago
Most people will just login for basic stuff, post-work, on a daily basis and probably would not use very much in a single day. Remember the majority of ISP customers are usually lite users. Many others won't login at all so it all balances out. Still, 35TB does seem low.
Posted by hecatae over 5 years ago
@herdwick "when the Sony Playstation Network service was restored to the UK on the 2nd of June, TalkTalk customers downloaded over 35 terabytes (35,000 gigabytes) of data in just one day."

that's 35 terabytes just from the Playstation Network in just one day, not the overall figure for the 2nd June 2011
Posted by jrawle over 5 years ago
The peak of 328 Gbps is the equivalent of 3500 TB per day, if it were sustained for a whole 24 hours, or 1.3 GB for each of the 2.75 million people online. It would be interesting to know what the true daily data figure is.
Posted by herdwick over 5 years ago
@hecatae - you're interpreting. ISPReview said " Peak internet usage (35 Terabytes of data in one day) occurred on 2nd June 2011..... "

Even if 35 TB was from PSN that's still only 70,000 downloading a CD ISO so hardly impressive.
Posted by paulj2001 over 5 years ago
35GB of data downloaded per person per day is rather a lot isn't it?!
Posted by rogerpagram64 over 5 years ago
I only get 1.6 speed from talktalk I wonder when they will improve this in my area of Hunston near Chichester.
Posted by herdwick over 5 years ago
35 GB/day is a lot, but is achievable on a UK average speed line.

Point was that Talk Talk claiming 35 TB as some kind of high figure is just silly, when they have at least 2m customers online to divide it by the result is only 10 or 15 Mbytes each which is light use granny territory.
Posted by uniquename over 5 years ago
"the result is only 10 or 15 Mbytes each which is light use granny territory" (per day).

Hardly!
Posted by uniquename over 5 years ago
OOPs - I read 10-15 GB. Sorry.
Posted by Dixinormous over 5 years ago
10-15GB/day is light use granny territory? Since when and on what planet? It's way above the average usage in any country on this planet, even Japan and South Korea don't come close.
Posted by otester over 5 years ago
35GB is a lot if you're over 60.
Posted by Dixinormous over 5 years ago
35GB/month is 'above average' nationally across the entire age spectrum, let alone 300-450GB.
Posted by searcher100 over 5 years ago
I don't know how many talk talk customers use sony or have a ps3 but my houshold has a couple of xboxes and three computers on line as well as phones using wifi so when a few talk talk customers were downloading from sony the rest of us were watching various iplayer items gaming online and facebooking.
Posted by Bob_s2 over 5 years ago
The Cells sizes for mobile radio are as large as they can be for the expected amount of voice traffic so they will be smaller in high density urban areas & much larger in rural areas. If you then put broadband users on those cells you have a problem.

The only real solution is to reduce the cell size which means a lot more transmitters and a lot higher cost plus the possibility of running out of frequencies
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