Users of the Fibrecity network in Bournemouth have been without a connection since the end of February when the firm, now owned by City Fibre Holdings, suspended access to it's retail broadband partners which include Velocity1 and Fibreband.
The companies were offering 100meg broadband connections using fibre-to-the-home (FTTH) but were told with short notice that the service would be suspended, and were later advised that the service was "not expected to be available for a period of time". Obviously, this kind of outage is unacceptable for users and many customers are thought to be seeking to get alternative services through rival operators in the area (such as Virgin Media).
Fibrecity have been in turmoil for some time with the company ceasing roll-out in August 2010, and then later facing a buyout of shares from a consortium (City Fibre Holdings) led by a former president of the i3 Group (the owners at the time). City Fibre Holdings intended to continue deployments both in Bournemouth and Dundee, but so far there has been little sign of progress. With a shut-down of service in Bournemouth, this could indicate a funding issue for the company, but it looks like they intend to make things live again in the future. By that point, will there be any customers left, and will new customers be willing to sign up to the tarnished service?