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Zen joins providers offering Fibre to the Cabinet
Tuesday 28 September 2010 10:18:17 by Andrew Ferguson

Zen Internet has now launched its FTTC product range, with four products ranging in price from £30 a month to £65 a month. The Zen products are based around the BT Wholesale VDSL2 product, and show how far the provider has come in its 15 year history.

  Fibre Active Fibre Pro Fibre Office Fibre Office Plus
Downstream Speed Up to 40Mbps Up to 40Mbps Up to 40Mbps Up to 40Mbps
Minimum Downstream Speed 8Mbps 8Mbps 12Mbps 12Mbps
Upstream Speed Up to 2Mbps Up to 2Mbps Up to 10Mbps Up to 10Mbps
Monthly Download Allowance 50GB 100GB 200GB 500GB
Monthly Price (ex VAT) £30 £38 £55 £65

All the products carry a 12 month contract. The availability checker on the Zen website has been updated to provide information on the availability of the FTTC product. It may be worth pointing out that to date, most speed estimates from the wholesale systems for the FTTC products are erring on the safe side, i.e. it is very likely that actual connection speeds will exceed the prediction.

While the XXL product from Virgin Media can beat FTTC on downstream speeds, for many home workers and small businesses a fast upstream to provide smooth remote access to machines, support for multiple VoIP lines and sending attachments can be more crucial. The 10Mbps upstream of FTTC beats the current 1.5Mbps of the Virgin Media product.

Zen is of course not the only provider of FTTC products, others are Andrews & Arnold, ADSL24, Aquiss, BT Infinity, Eclipse, Fast, IDNet, Vivaciti and Timico.

The price differential of around £10 a month to the Zen ADSL2+ products may seem a lot to some people, but when you consider back in 2001 a 0.5Meg connection (150GB allowance) was costing around £55 a month, and the same money (excluding inflation) now gets you a 200GB allowance with connection speeds up to 80 times faster.


Posted by Legolash2o over 6 years ago
Nice prices, is there a FUP?

Wish the Fibre Pro upload was upto 5Mb :)
Posted by maniac886 over 6 years ago
I think they are a bit on the expensive side. For example Vivaciti offer 90GB peak usage and unlimited off peak (8am-8pm) for £43.18inc VAT which I think is a better deal.
Posted by GMAN99 over 6 years ago
Nice prices? Can't believe I'm saying it but BT Infinity is much better value
Posted by Legolash2o over 6 years ago
I would obviously shop around first for a better deal BUT if Zen where the only ISP to offer FTTC then i would pay that price them packages.

Yeah BT Infinity is a better deal.
Posted by andrew (Favicon staff member) over 6 years ago
No FUP on Zen products, you need to buy more download allowance when the allocated allowance is used up.

Also with some providers upload counts, with Zen it does not.

BT Infinity is traffic managed, Zen do not care what protocol, so if a WOW addict the p2p updates should be at best possible speed.
Posted by GMAN99 over 6 years ago
Sure but in some ways the Zen product could be worse, if you use up your allowance with them its going to cost you more, with Infinity you get managed at peak times until the next month but outside peak times your fine. Suppose it depends on what you want to do with it.
Posted by ElBobbo over 6 years ago
One of the benefits of the Zen packages is the minimum downstream speed - hopefully you will never get less than 8Mbps (or 12Mbps on the higher packages) whereas with BT's traffic management you could (like many) end up getting <500Kbps.
Posted by Scubaholic over 6 years ago
Interesting but moot point for me as know idea when my London exchange will be enabled [can't see it on the list for 2011!]
What is the price & for how many GB once you go over the limit?
Having iPlayer on my TV + the chance for Film downloads via a well known site even 200GB seems miserly for the price.
Posted by spinneybel over 6 years ago
At the end of the day you get what you pay for. BT is cheaper but you'll likely to get traffic managed in peak hours. Also I don't like the way BT is vague about fair usage and heavy users. At least with companies like Zen you know up front what you are purchasing.
Posted by otester over 6 years ago
Still better off going with VM as they will soon be raising the upload and you don't have these stupid usage limits.
Posted by NetGuy over 6 years ago
@otester - only possible to 'go with VM' if you have that option, and maybe 50% of the UK doesn't.

For my cash, I think I'd be more likely to look at A+A, given their off-peak being 1800-0900 and all weekend. Unsure re bank hols, but they are ready for IPv6 and have generous usage levels (esp 0200-0600).
Posted by ElBobbo over 6 years ago
AAISP may be great, but their extortionate daytime (9am-6pm) usage units makes it less than attractive to me. 30GB/month during the day (200GB outside) makes it £72.98 on FTTC. Ouch.
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