TalkTalk have confirmed today that 77% of their broadband customer base is unbundled, up 3% on Q4 2010. The details come in their financial results released today which show that total revenue increased by 31% year-on-year to £444 million although no details of profit were included. The crucial figures show TalkTalk with 4.231 million customers at the end of Q1 for 2010/11, a 34,000 increase in customers from last quarter, showing a slight slump in the growth (the previous quarter held 42,000 net additions). The group increased the average revenue per broadband user to £23.90 for the quarter.
TalkTalk also announce today that they have signed a MVNO (mobile virtual network operator) agreement with Vodafone UK. This will allow TalkTalk to increase the amount of services available to their customers with the launch of SIM only voice and data tariffs expected later in the summer. This will allow them to enter the quad-play market next year once Project Canvas set-top boxes are launched. TalkTalk are expected to bundle a set-top box as an option to their broadband service allowing them to compete with the likes of Sky, Virgin and BT Vision in delivering broadband, telephone, and TV services.
"I regard this as a very solid performance; we maintained our momentum in the broadband market, as our brand and tariffs continued to appeal to customers seeking straight-forward, value-for-money broadband and voice services. This was achieved against a backdrop of intensive work on integrating the Tiscali base. The programme is well on track to deliver all the synergies identified, and strengthens our platform for further revenue and profit growth. The progress made is best demonstrated by ending the quarter with 77% of our broadband base unbundled onto our Next Generation Network."Charles Dunstone, (Chairman) TalkTalk Group PLC