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O2 continues to grow
Friday 31 July 2009 16:23:00 by Andrew Ferguson

O2 who are still one of the newer entrants to the UK broadband scene, but are continuing to grow at a very rapid pace, added 52,398 customers in the second quarter of 2009. They had a total of 456,882 broadband lines in the UK at the end of June, compared to the 267,090 that was announced in November 2008.

Telefonica the parent group is believed to include the customer numbers from the Be subsidiary, who are best known for being early pioneers of ADSL2+ Annex M which can provide upload speeds of 2.5Mbps on shorter phone lines.

There was criticism of the recent Ofcom speed report, that by only covering the providers it could get a statistically significant result for up to 8Meg services when using just 1600 testing locations, it was mis-representing the market. To some extent these latest results show the problem clearly, i.e. the market is changing and by burying the performance of ADSL2+ services it may have resulted in misleading headlines in the mainstream media. The data Ofcom announced suggested ADSL2+ services outperformed the standard up to 8Mbps products by roughly double. Also one problem for some providers is that savvy customers with shorter phone lines may have moved to specialist providers like Be to get speeds well in excess of 12Mbps, leaving suppliers like BT, Tiscali, Orange and others with the less technically aware who have not got their home wiring setup to get the best speeds.

Comments

Posted by philipd over 7 years ago
No wonder Be/O2 have raised the question about how best to manage the network with traffic management (aka throttling).

Looks like the good times may be coming to an end? Hope not.
Posted by chrysalis over 7 years ago
I wish this scapegoat excuse concerning home wiring stopped been used, out of dozens of people I know using adsl, only one (my parents) have an extension socket and in their case the wiring is fine. The reason BE get better average synch stats is they refuse long line customers.
Posted by whatever2 over 7 years ago
"eaving suppliers like BT, Tiscali, Orange and others with the less technically aware who have not got their home wiring setup to get the best speeds."

Or who don't recognise IPS congestion or below the radar throttling etc.

Although distance from the exchange is one factor and wiring another, there's a hell of a lot in between... and then you can look at BT's wandering SNR margins.
Posted by comnut over 7 years ago
huh, have you nutters not realized yet???

The ONLY reason you get good service, is due to low customer numbers...

the good service will eventually attract those that like downloading massive stuff every day...

Once bigger numbers are attracted, it will start saturating... and to support this, a HUGE investment must be made to make sure this does not happen... or go the cheaper way, and throttle....

They have a contract to supply the service you bought, and you have agreed to the terms of that contract...
Posted by comnut over 7 years ago
You are left with few choices....

- stay with them, while they struggle to keep up the speed(very difficult when the capacity is 3 to 4 times oversubscribed, to try to afford to supply the excessive demands of unscrupulous downloaders.. )

- pay more for higher bandwidth, until that gets saturated...

- keep shifting to a smaller company, until THAT one gets 'too famous' like O2 has....
Posted by Colin_London over 7 years ago
Chrysalis,

It's a fact - home extension wiring causes loads of problems, although the severity varies according to your environment.
In my case I have improved my speed by 3.5Mbps by removing my unused extension wiring, fitting some good filtering and putting RF chokes on my equipment.
Posted by chrysalis over 7 years ago
colin you mean it 'can' cause problems. Half of connected properties dont even have extension wiring. There seems to be assumptions made that the vast majority of properties have bad wiring.
I can balance out your case that I gained a whopping 0mbit by optimising my wiring.
Posted by whatever2 over 7 years ago
i can counteract it further by saying i gained more than 3.5mbit in speed by jumping to an ISP that didn't throttle.
Posted by herdwick over 7 years ago
" that by only covering the providers it could get a statistically significant result for up to 8Meg services when using just 1600 testing locations, it was mis-representing the market. "

If the reported had included data that was not statistically significant it would be totally worthless.
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