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BT Business and Opal start a price war
Monday 02 February 2009 15:41:11 by John Hunt

Opal, the business brand of the Carphone Warehouse, announced a new business broadband service today that will be available for £10 per month giving speeds of up to 24meg and offering a network priority over, one would assume, the residential users. Opal claim this puts them in at 58% cheaper than BT.

Unsatisfied with this, BT Business have announced that it has reduced the cost of its business broadband packages to help keep them competitive. BT Business Total Broadband Option 3 has dropped in price by 35% from £40.50 to £30 per month and includes a mobile broadband connection at no extra charge. Option 2 has also been reduced from £26.99 to £25 whilst Option 1 falls from £19.79 to £15 per month. The BT services are based on an 8meg ADSL product still and prices are based on a 24-month contract.

"Businesses need more than just broadband access; they need a complete service to drive competitive edge. What's the point in buying a steering wheel when you need the rest of the car too? BT Business hasn't just introduced massive savings for small businesses across our broadband packages; at the same time we're giving them more at less cost to ensure they can weather the economic storm."

Bill Murphy, (Managing Director) BT Business

Whilst this isn't comparing like-for-like as BT bundles various features such as a VoIP phone line and BT Openzone access with its broadband, it's good to see some competition brewing in the small-business market.


Posted by Sandgrounder over 8 years ago
Re: "business broadband service today that will be available for £10 per month giving speeds of up to 24meg"

where? link?
Posted by zyborg47 over 8 years ago
24meg? they have a hard job to supply the speeds that other ISps do to joe public.
Carphone warehouse is a useless waste of space company.
Posted by 2bagstew over 8 years ago
I can see your living in the past, I have 23meg sync and download speed of between 18 - 20meg, granted i'm on LLU. Tel phone support is still dire, however the forum support is the best i've seen.
Posted by warweezil over 8 years ago
Maybe the huge price hike in bandwidth charges by one part of the BT group was imposed to bankroll a price war by another part of the same group.
Posted by aj2703 over 8 years ago
Here in Shanklin CPW are one of two who have installed LLU in our exchange. If their data limits were better like say Be/O2 with a smaller contract length i'd try them. I was with BT Buisness, and while very reliable £35 a month for a throttled connection between 6pm and midnight was the main reason i left them.
Posted by max118 over 8 years ago
Here in the Aberystwyth BT Broadband is the biggest rip off going I have now been complaining for approximately 2 years now and have not seen any long term improvement, if anything it has been getting worse, they keep throttling the connection and on most occasions I am at best on most occasions getting approx 10% of what I should be getting, most of the time getting about 1meg of throttled bandwidth. so anyone who can get a decent constant bandwidth in this area would clean out BT in an instant because there are scores of unhappy customers, around here the bandwidth supply is diabolical
Posted by CaptainW over 8 years ago
@ max118 - I just checked on and you are not kidding, the only provider you have access to is BT - clearly they have no competition and as a result can get away with providing cr@p
Posted by chrysalis over 8 years ago
what isnt made clear is if BT business customers have prioritised bandwidth and what limits are in place on both packages in terms of shaping and usage caps. However this is just more bad news for the industry price wars are wrecking broadband in this country.
Posted by Dawn_Falcon over 8 years ago
Shrug, what do you expect when bandwidth prices are effectively set by a government-run quango?
Posted by andrew (Favicon staff member) over 8 years ago
While there may not be LLU on an exchange, there is still a lot of choice for provider, and the quality of service can vary widely.

For business services they should also look at the cost of the various additional options.
Posted by fox-uk over 8 years ago
Speed is only a tiny fraction of the story.

What are the download caps? What is the upload speed?

For business use such 'trivia' are very important.

Was this information available? Or are business users expected to trust companies like BT and Carphone Warehouse?

For business use a fixed term contract should not be able to be unilaterally changed by the supplier.
Posted by StanThompson over 8 years ago
I'm stall waiting for my "Cheques Back" from the Carphone Warehouse for a Mobile phone purchased from them over two years ago!!!!
Posted by edwardmac over 8 years ago
This 24 month contract is the bitter pill behind the reduction in charges. BT are utilising their monopoly and profits to generate expensive advertising which really p****s me off. I will never support them out of principle as I remember how they screwed customers in the 80's and 90's due to their monopoly.
Posted by leshewitt over 8 years ago
Quote: "zyborg47: Carphone warehouse is a useless waste of space company."
Not in my experience. From TalkTalk, I get a 5mb down/1mb up and I'm about 4k line length from the exchange. Max down time in the last year is around 30 secs, price is very cheap. As 2bagstew sayd, tel support rubbish, forum support excellent.
Posted by mayhew132 over 7 years ago
Granted, Opal Telecom's network is the same as what TalkTalk and soon AOL and Tiscali use, however the quality of service provided by Opal over BT, even on their business products is fantastic, for such a low price. I have been with Opal for just over 7 months, and their service has always been stable downloads are never shaped and any faults are fixed within the same working day.
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