RedTen customers finally free?
Tuesday 13 January 2009 15:39:50 by John Hunt
RedTen Internet customers may finally be free following further non-payment to their supplier NJPServices who operate virtual ISP solutions.
Reports on the moneysavingexpert.com forums are reporting that Clode, the finance company who are behind RedTen Internet, are releasing customers from contracts and allowing them to gain a MAC to migrate services away. Users should expect to see a page when trying to access the Internet that will give them the option of getting a MAC or migrating their service to Breathe Internet. If in doubt, customers should contact Clode to get confirmation that their contract has been cancelled at that they are free to migrate to a more reputable supplier.
The history behind RedTen and their continuing failures to their customers can be found in our News Archive.
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why hasn't that company died years ago? they were one of the first to offer a computer along with your internet but that does not excuse their poor execution.
Its absolutely abysmal that customers should be left in the lurch like this through no fault of their own...the regulator should have been dealing with this they have been held to ransom...If an isp breaks its agreement Mac codes should be automatically given.
That's confusing because NJP pulled the plug on RedTen last year. http://www.ispreview.co.uk/news/EkEukkyuZVOdrxRtks.html
Sad to see that we still have to put up with Internet access providers like this.
They looked dodgy from the start.
No such thing as a free lunch.
If you want a computer, buy one or get one from a reputable retailer. If you want an ISP, use one which is established.
When will people learn?
One less leech taking advantage of consumers, although no thanks whatever to our soft-touch regulators who should have acted a long time ago.
Its about time, how long have people had to suffer at the hands of this company? Why the heck didnt ofcom do something?