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BT 21CN WBC/WBMC IPStream Connect update
Wednesday 24 September 2008 12:09:35 by John Hunt

Following our article yesterday in relation to potential delays to some services available on 21CN, we've been advised of some errors in the details that we released. BT have advised us that there are no delays or problems with the rollout of either WBC or WBMC which are available to order now. IPStream Connect, which provides the stepping stone from 20CN to 21CN is available if you provide your own backhaul for the service, but is not expected to be launched on WBMC until Q2 2009, with some suspecting this to be August. This means that service providers cannot move their existing IPStream customer base onto the WBC/WBMC platform without deploying their own backhauls, and have to maintain the existing links as well at extra cost.

"Like many small ISPs we were led to believe that IPStream Connect was like "throwing a switch" to just connect all of the existing lines to the new network. It was launched 31st July! We expected that to be the date it would all happen."

"It is fair to say we are 'disappointed' by this, and feel 'misled' by BT. We can't say BT have broken any commitments as BT never formally committed to any of those dates."

Adrian Kennard, Andrews & Arnold (AAISP)

AAISP have been participating in trials of the new WBC/WBMC service and are moving customers over on to this as their exchanges get enabled, with 40% of the population expected to be covered by March. More details over in the AAISP blog.


Posted by chrysalis over 8 years ago
aaisp I feel handled this badly, perhaps too keen to get of the centrals, they confirmed BT made no firm commitments yet relied on a july-november launch which now isnt happening. Although they say the new ipstream connect is better than the old expensive centrals its also worth noting their new products are less generous on bandwidth.
Posted by john (Favicon staff member) over 8 years ago
AAISP weren't the only ones to be affected by this, and they had the advantage of having the WBMC link already in place from the trial. BT have brought in a special offer, which is alluded to in the AAISP blog, in relation to central pipes to help out providers that may have been relying on this..
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