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Voice over IP the king of value added services
Thursday 11 September 2008 10:51:50 by Andrew Ferguson

Point Topic has published data suggesting that value added services in the broadband market are worth some $25.7 billion worldwide in 2007, a 62% increase on the previous year.

Taken as a percentage of broadband revenue (which includes the monthly subscription) these additional services account for around 30% of the revenue generated. The value added services in order of their worth are: VoIP, security, online gaming, home networks, music downloads and video over broadband. VoIP and security products account for 56% of the value added services revenue.

The rise of VoIP, be it full telephone style services or voice communications using instant messenger apps, is a warning to traditional telephone operators and even broadband bundlers that use the calls element to subsidise the headline price. VoIP still has some way to go to match the reliability of the traditional telephone network, but the attraction is low cost of calls with people on the same VoIP network often able to call each other for free.

The figures for 2008 will be interesting, the worldwide credit crunch, may see people reigning in on the various broadband add-ons, but products like VoIP may actually benefit. We are seeing people doing a lot more shopping around to reduce their monthly broadband bill, with some people opting for cheaper products with lower usage allowances rather than giving up their broadband connection.

Comments

Posted by ian007jen over 8 years ago
To save £5.00 per month, a good negotiation tactic is to ask for your MAC key; my provider came back to me with this saving instantly.

Ian
Posted by meldrew over 8 years ago
VoIP with wifi is potentially the "killer app" we have all been waiting for. Unfortunately the mobile companies will do their best to make sure it does not happen.
Posted by CARPETBURN over 8 years ago
quote"Voice over IP the king of value added services"

Errrrr what other so called value added services are there for it to compete against?

Wow what a survey as usual.... VOIP services start to get added as free or cheap extras and they wonder why people take it. Thank christ they spent money to find out.
Posted by comnut over 8 years ago
"value added services" LOL another salesman term... reading that link will tell you!!

"VOIP, security, online gaming, home networks, music downloads and video over broadband. (in order of global revenue)"

- so not much really, just more flannel to fill the portfolio...

wait a mo... no sign of 'independant phone services' ?? - too busy 'bigging up' VOIP I guess...
Posted by CARPETBURN over 8 years ago
How many people actually seriously use VOIP i wonder??? By seriously i mean atleast an hour a day... I suspect like most bundled or freebie junk many dont give a darn and more than a few will never use it anyway.
Posted by Somerset over 8 years ago
Although VOIP is used on all modern PBXs and call centres.
Posted by comnut over 8 years ago
modern PBXs and call centres are not part of the UK network - these only connect to it by 1 or 2 numbers, usually spoofed to a 08 or 09 num, and quite often less!!
Posted by comnut over 8 years ago
AFAIK you are talking about http://en.wikipedia.org/wiki/IP_PBX ,
a very new developement of http://en.wikipedia.org/wiki/Private_branch_exchange , that goes back to the 1960s...
Posted by Somerset over 8 years ago
comnut - large call centres could be a 1000 number DDI group and a few thousand ISDN30 channels.
VOIP will replace ISDN eventually. And BT Vision comes with a 2nd line which is VOIP.
Posted by pjwalshe over 8 years ago
anybody with BT Broadband option 1,2 or 3 make voip calls all the time - even if the end-user hasn't signed for bradband talk - is based on the experience of my mum and a few friends on bt pushing out calls on 050 numbers
Posted by comnut over 8 years ago
well when VOIP numbers get in the national phonebook, I'll start believing...

- There is only one problem with this.. the calls will be traceable, so less will use it. Then the company will want to charge for it, so even less will use it... So of course, people will look for another 'unused' service, to avoid all the above!!!

Until then, it depends on extra hardware to enable it, like a private exchange, or broadband, that many do have or want..

BT is rolling out 21CN, and people think this means your home phone will be VOIP..
http://www.samknows.com/broadband/21cn_overview.php
Posted by comnut over 8 years ago
AFAIK wishful thinking, the above will most likely happen!! ( I would bet, that when 'human operated' exchanges were upgraded to 'computer operated exchanges' that the same hopes and worries were felt...

a more critical view.. http://en.wikipedia.org/wiki/21cn
Posted by Somerset over 8 years ago
comnut - calls will be traceable - what do you mean?

BT customers can choose a VOIP number that is either 05 or a standard 01/02 local one so they may be some in the phone book now.
Posted by comnut over 8 years ago
as you said, look in book, ask operator etc, CLID, currently YOU can choose the VOIP number that appears, or even not have one...

Note you will only be in the book if your number is registered... and I think that is OPT-OUT, so you have to remember to say it!!
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