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AAISP ADSL2+ launch delayed by an &
Wednesday 27 August 2008 13:20:05 by Sebastien Lahtinen

Niche ISP Andrews & Arnold (AAISP) and one of the first trialists of the ADSL2+ product from BT Wholesale has had to delay its final launch for over two weeks now due to a problem with BT Wholesale systems dealing with the company's name. A&A as the company is frequently referred to, has the '&' ampersand character and BT's XML ordering interface appears not to support this, a rather basic XML error. A&A have apparently asked BT if they could represent the company using the word "and" instead to work around the issue, but so far they have been unable to come to a solution.

"We are working with BT and we hope this will be resolved soon. We expect to launch our ADSL2+ offerings during September along with a new website and tariffs. It is crazy something as simple as our company name is causing such a delay!"

Adrian Kennard (Director), AAISP

"We are experiencing some XML issues during the ordering process but are working closely with Andrews & Arnold to resolve this issue as soon as possible."

BT Wholesale Spokesman

The author ironically notes that he made a similar error in the past when writing the RSS feed for the old ADSLguide.org.uk website (which resulted in errors if a news item had an ampersand in its title), but in defence points out he is not a programmer by trade ;)

Comments

Posted by nettech over 8 years ago
Re the last point, my RSS reeder displays "&" at the end of the subject line for this news item :-) Of course, it could just be my reader.
Posted by CARPETBURN over 8 years ago
QUOTE"A&A as the company is frequently referred to, has the '&' ampersand character and BT's XML ordering interface appears not to support this, a rather basic XML error."

I cant even find words for this balls up LMFAO
Posted by chrysalis over 8 years ago
interestingly aaisp are still rolling this out soon given the problems entanet got.
Posted by ruskin0 over 8 years ago
A&A believe this bullshit from BT ?

I would say one would do well to stay away from A&A , they sound like right arseholes to me LMAO ROFL PMSL.
Posted by CARPETBURN over 8 years ago
^^^ I would say you need to work on your manners. Oh and A&A are not at fault if what the story says is true. A&A even suggested a solution to BT... Id hardly say that makes them, what you called them. Try reading the story next time
Posted by Popa_Mintin over 8 years ago
It may sound simple, and, often the simple answer is easiest... A&A could just try A&&A they may find it's not BT at 'fault' but the whiles of Microsoft.
Posted by mr_chris over 8 years ago
Popa_Mintin - I wouldn't be surprised if you had a point there! It could be a badly coded vb.net webservice or something! I wonder how much SQL you could feed it.. it's probably a good job it isn't a public-facing interface ;)
Posted by ruskin0 over 8 years ago
In responce to Carpetburn,
Yea did read story, dont need to go to specsavers.
This is 2008 man, these people are suposedly proffessionals,we dont expect proffessionals to get caught out like this within a multi million pound industry. still stand by that original comment as it seems BT and this outfit are well matched.
Posted by mr_chris over 8 years ago
You might have read the original story, did you actually understand it? I suggest you read it again, but this time actually make an effort to understand what you're reading.

It's a good idea to get acquainted with the facts before jumping to abusive conclusions like you have done. If BT's systems are not allowing A&A to place an order, what can A&A do about it?

If you knew anything about the ISP market, you wouldn't be calling A&A in the way you are doing. If you don't know anything about the ISP market, you're not in a position to say what you are doing. Either way, you're wrong.
Posted by CARPETBURN over 8 years ago
quote"still stand by that original comment as it seems BT and this outfit are well matched."
At this point id call you a name that starts with an "I" and ends with a "T" but just like I.T and the name being more than 4 letters long you wouldnt comprehend any of it.
Its not A&A at fault its a BT system that doesnt like the A&A name....... Nothing more, what do you want Andrews and Arnold to do? pay BT towers a visit and stand over the tech with a cricket bat until they fix their dodgy orders system. Honestly talk about needing to buy a clue
Posted by CARPETBURN over 8 years ago
quote"If BT's systems are not allowing A&A to place an order, what can A&A do about it?"

Thank god you came along and explained it to ruskin0 in as simple terms as possible, i hope he can comprehend it now, if not he has real issues.
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