Many users will have heard of Epitiro's broadband service metrics from previous quarterly updates. They have now announced the results of tests looking at how fast emails are delivered by using a network of 450 computers around the UK. The top five providers are shown below, with an industry average of 95.4% of emails being delivered within 3 minutes of being sent during the tests. The worst performing provider averaged 89.6% of emails delivered in less than 3 minutes.
|Ranking||Broadband Provider||Emails delivered in under 3 minutes|
Epitiro determined that the worst time for e-mail delivery was Thursdays between 5pm and 6pm with the worst ISP only delivering 63% of email in less than 3 minutes whilst 23% took between 3 minutes and 10 minutes and 13% of emails took longer than 10 minutes. The best time to send email would appear to be Saturday between 11pm and midnight, when the industry average runs at 98.3%.
The vast majority of email does not need to be delivered instantly, but when shopping online or waiting for site registration emails such as those sent out by thinkbroadband, it can quickly become frustrating if an email takes a while to arrive.
It would be quite interesting if Epitiro added third party e-mail services like Gmail, Hotmail, etc. as well as web interfaces provided by hosting companies since these are used by many consumers and small businesses alike instead of traditional POP3/IMAP e-mail setups in their mail client.