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2008 ISPA awards finalists announced
Tuesday 22 January 2008 08:32:02 by John Hunt

The Internet Services Providers' Association (ISPA) has announced the finalists for the 2008 ISPAs, the 10th annual UK Internet industry awards. There are 13 different categories covering all sectors of the UK Internet Services industry. Finalists are selected based on testing and performance measures from Epitiro.

Best Consumer Broadband
Entanet
NewNet
Seriously Internet
Virgin Media
Waitrose
Best Business Broadband
Claranet
Datanet
Lumison
NewNet
PlusNet
Best Business ISP
Claranet
Datanet
Eclipse
Entanet
Plusnet
Best Wireless ISP
BOZII
Kijoma
South West Internet
T-Mobile
Vodafone
Best Consumer Email
Entanet
NewNet
Pipex
Vispa
Waitrose
Best Business Email
Datanet
Eclipse
Lumison
NewNet
Zen
Best Dial-up
Datanet
Entanet
Exa
Vispa
Waitrose
Best Internet Telephony
Entanet
Keen Computers
Lumison
Tesco
Zen
Best Shared Hosting
123-reg
Easyspace
Exa
Namesco
UK-2
Best Dedicated Hosting
Namesco
Netcetera
UK-2
UKFast
Webfusion
Best Streaming
Astream
Global Digital Broadcast
Kinura
Media On Demand
Mydeo
Best Portal
bt.yahoo.com
karoo.co.uk
orange.co.uk
tiscali.co.uk
virginmedia.com

The Best Consumer ISP category finalists have yet to be announced. Most finalists are familiar, with names such as Entanet and Zen cropping up again amongst other previous winners and nominees in the runnings again for awards this year.

Both the 'Internet Hero' and 'Internet Villain' awards have nominee's related to broadband. The finalists in these special categories are chosen separately by the ISPA council in recognition of their achievements (or not as the case may be) for the Internet and the Internet industry.

Internet Hero

  • Facebook - "For respecting peoples' browsing privacy by retracting the Beacon service, a system which automatically records user's online spending habits, by making it an opt-in not opt-out service."
  • Financial Services Authority (FSA) - "For keeping a keen eye on the promotional websites of financial services and warning that they are not fair or clear enough. A quarter of 77 sites reviewed "failed to present information in a fair, clear and not misleading way", the FSA said."
  • The Rt. Hon. Stephen Timms MP, Minister of State for Competitiveness - "For leading the push to increase Internet access speeds, paving the way for services such as high-definition Internet TV."
  • Peter Robbins OBE QPM, Chief Executive, IWF - "For his continued leadership of the IWF and approach to fostering extensive partnerships with the Internet industry, the government and law enforcement agencies to tackle illegal online content."
  • Derek Wyatt MP - "For a decade of support promoting the Internet in the UK Parliament as chairman of the All Party Parliamentary

Internet Villain

  • BPI (British Phonographic Industry) - "For its heavy handed approach against consumers rather than engaging in constructive dialogue with the Internet industry when dealing with filesharing."
  • BT Wholesale - "For changing the whole engineering plan for 21CN only six months before the launch date."
  • David Cameron MP - "For buddying up with the music industry and trying to appeal to a younger audience."
  • HM Revenue & Customs - "For failing to take the protection of peoples' personal data seriously and highlighting bad practice in protecting data by loosing computer disks containing confidential details of 25 million child benefit recipients."
  • Nicolas Sarkozy, The French President - "For his proposed new tax on Internet access and mobile phone use to fund France's two public television channels, which would be free of advertising."

Winners will be announced at the award ceremony on 14th March 2008 at the Marriott Hotel Grosvenor Square, London. Tickets are on sale for those who want to attend.

Update: 23/01/2008 14:57 - ISPA have now announced the finalists for Best Consumer ISP. These include last years winner of this award (Virgin Media) and two other nominees, Tiscali and Orange. Joining them are BT, PlusNet and Vispa. The criteria for the category can be found here.

Comments

Posted by hoodamanny over 9 years ago
With such luminaries as uk2.net for best hosting in both categories and virgin media for best consumer broadband (despite having a premium rate line for technical support)you have to wonder if these awards are based on merit. I remember Bulldog receiving a best consumer award a few years back and having a near customer riot a few weeks later. Move on people these awards are a sham...
Posted by bikes_gb over 9 years ago
"Move on people these awards are a sham"

Totally agree with you on that score mate. How they can include some shocking Isp's and leave out a decent one like BeThere is beyond belief!
Posted by Jamiepw over 9 years ago
It seems that it is all the same people, i imagine that they all stand in a circle and turn 90 Degrees, then pat each other on the back...Hooray!!!!!!
Posted by keith_thfc over 9 years ago
Best Consumer Broadband =
Virgin Media

Just shows what a clueless laughing stock the ISPA are - just like Ofcom.

"Internet Hero
Facebook - "For respecting peoples' browsing privacy by retracting the Beacon service, a system which automatically records user's online spending habits, by making it an opt-in not opt-out service."

How does this qualify them as being heros? If they respected privacy it would never have been launched in such an intrusive manner in the first place....






Posted by tazandpig over 9 years ago
Virgin Media in the Best Consumer Broadband category?

That's a joke, surely? I almost fell off my chair laughing when I read that!
Posted by AndrueC over 9 years ago
Virgin Media are in the running for best consumer ISP of the year, lol.
Posted by tazandpig over 9 years ago
As for Facebook, I agree with Keith_thfc - they should never have launched the Beacon service in the first place.

I honestly wonder if the ISPA are in the same reality that I am.
Posted by CARPETBURN over 9 years ago
Internet Hero=
Peter Robbins OBE QPM, Chief Executive, IWF -"For his continued leadership of the IWF and approach to fostering extensive partnerships with the Internet industry, the government and law enforcement agencies to tackle illegal online content."
Internet Villain=
BPI (British Phonographic Industry) - "For its heavy handed approach against consumers rather than engaging in constructive dialogue with the Internet industry when dealing with filesharing."

Errr slight contradiction there errrr ??????
Posted by CARPETBURN over 9 years ago
Good guy for being on the look out for illegal material..... bad guys when they deal with it... WTF??? Talk about one messed up so called award scheme!
Posted by CARPETBURN over 9 years ago
As for some of the ISP selections and catagorys well thats even more insane.
Posted by jrawle over 9 years ago
I agree with most comments, but not with the IWF/BPI one. The former are dealing with truly criminal content that everyone here would rather not see on the web. The latter is concerned with chasing people who infringe their copyright, which as the citation states, is done in a rather heavy-handed way. The "illegal" material in each case is quite different and should not be compared.
Posted by hellsbells over 9 years ago
Glad to see Stephen Timms on the Hero list, well deserved, as for some of the others, well I think it has already been said.
Posted by CARPETBURN over 9 years ago
quote"The "illegal" material in each case is quite different and should not be compared."
Erm im sorry but illegal material is either a good thing or a bad thing! You cant say one organisation is a hero and should have a reward for cracking down on it and then deam another is 'heavy handed'. Thats like saying customs and excise are heroes for stopping bad things entering the country but the police are heavy handed removing other things that slip through. (CONT)
Posted by CARPETBURN over 9 years ago
This reward list is a complete and utter joke, someone from the IWF seems to be included in the heroes list each year (go on have a look over previous years), which is no shock considering the ISPA and the IWF are best buddys
Impartial and unbias it certainly is NOT.
Posted by arundel over 9 years ago
Ah, good old Epitiro again. ISPs that pay them coming out on top of a competition judged on performance by... Epitiro? Who'd have thought it.
Posted by volatileacid over 9 years ago
If Be* were more widespread, they would have trounced every single one of these ISP's.

I'm not being a fanboy, and i've been with a few ISP's (3), and helped my dad through another 2... and all 5 of them cannot come close to Be*.
Posted by KarlAustin over 9 years ago
What is the world coming to, I agree with everyone, including CARPETBURN about ISPA awards, incestuous back patting.
Posted by timmay over 9 years ago
I don't under stand why Sky Broadband isn't up for best consumer broadband. And wft are VM doing in that list.
Posted by jrawle over 9 years ago
CARPETBURN, you are the one who is saying IWF and BPI are both after "illegal" material. The citation for the BPI doesn't use that term. In one case we are talking about child abuse. In the other, it's unauthorised copying of music tracks. If you think those offences are of equal seriousness, there's something wrong with you.
Posted by CARPETBURN over 9 years ago
quote"If you think those offences are of equal seriousness, there's something wrong with you."
Sigh!!! you just dont get it do you, which offence is worse (which is plainly obvious) and which isnt makes a blind bit of difference in this case. If we used the ISPAs morals in society arresting or trying to stop a person which abuses people makes you a hero, arresting or trying to stop a person that commits a form of theft makes you a villian. Still im glad for once a couple of people quickly grasped the point.
Posted by carrot63 over 9 years ago
ISPA = Incestuous Selection of Potential Awardwinners?

Posted by KarlAustin over 9 years ago
Regardless of the seriousnes of it, if it's illegal, it's illegal, so why should one entity be picked out as a villain for trying to protect it's property? Yes, one is way more serious than the other, that it plainly obvious, but they are both illegal.

carrot63 - classic, love it.
Posted by Dawn_Falcon over 9 years ago
The difference is that the ISPA works with the ISP's, and the BPI are working against the ISP's.
Posted by CARPETBURN over 9 years ago
quote"The difference is that the ISPA works with the ISP's, and the BPI are working against the ISP's."
Or in other words there entire list is nothing really to do with what everyday people think and just another excuse for the ISPA to pat its own back and its mates. Example Pipex best consumer email LMAO... yeah maybe if it didnt block and bounce emails from half ya friends using AOL, lycos, hotmail (on occasions) and many more. ISPA = Im a stupid P (another word for wee wee) Artist.
Posted by C3P0 over 9 years ago
VIRGIN MEDIA! WHAT A JOKE!! why isn't Be broadband in the list? Virgins network is over subscribed and they keep packing them in, and then to be able to pack even more in they throttle connections.
if they win this award then I think the ISPA are a joke. just like VIRGIN MEDIA are now.
Posted by andrew (Favicon staff member) over 9 years ago
The nominations are not selected by ISPA but as the news said [i]Finalists are selected based on testing and performance measures from Epitiro.[/i]
Posted by KarlAustin over 9 years ago
That's not strictly true. If you look at the criteria, there is a performance part, then there is a massively subjective list of criteria, that far outweighs the performance criteria. Such as, "Availability of shared hosting" - FFS, Consumer ISP, I want my ISP to be bloody good as the ISP part, I don't care if they have shared hosting available to me. Not to mention all the other very subjective requirements.
Posted by CARPETBURN over 9 years ago
quote"Finalists are selected based on testing and performance measures from Epitiro."
Well christ only knows what they were thinking when they came up with the entire list for "Best Portal". Where is sky which has portals to watch content online and loads more? Or how about even having some entanet resellers or plusnet included which have a superb members area to measure their usage etc online (can you do that with orange or tiscali?). I thought the ISPA were meant to know what ISPs have in place for users? Obviously not.
Posted by CARPETBURN over 9 years ago
Also technically shouldnt this really be awards for 2007? Unless they are handing out awards based on one months service in the year (OK im being Pedantic with that). Sorry but just like nearly every year it totally stinks. Over half the heroes and villians list are linked to government... Could they really not find someone thats came up with something new and innovative on the net this year for a considered hero award? Its more like a political agenda list than a hero Vs villians list.
Posted by andrew (Favicon staff member) over 9 years ago
If people think a category for 'most innovative' or 'most disruptive' in the market is a category then tell the ISPA. Without constructive input very little will change.

On who made it to the end, do you know that the people mentioned put themselves forward for testing? A portal is more than just usage/ticket system.
Posted by CARPETBURN over 9 years ago
quote"If people think a category for 'most innovative' or 'most disruptive' in the market is a category then tell the ISPA. Without constructive input very little will change."
That would be pointless, unless im mistaken the ISPA or similar organisation one year had bit-torrent down as innovative, now-a-days they would call it disruptive.
quote"A portal is more than just usage/ticket system"
Indeed it is and i can think of many that are more user friendly and also offer more than some in their list, clearly they didnt check things for thereself but just listened to Epitiro.
Posted by janswanwick over 9 years ago
How could any "professional" body have Virgin media as “best ISP", they don't even have ADSL support staff and the ADSL service has been unusable for 6 months as they only focus on the cable customers as they lock horns with Sky.

The dingbat that nominated them should stop taking the smiley pills!!!!
Posted by seb (Favicon staff member) over 9 years ago
@keith - I have to agree on Facebook. We shouldn't be giving awards to them for backtracking something they should never have done in the first place.

Re Be etc.. maybe they didn't put in an application forward for the awards (I have no idea if they did or did not!). Some of the nominations did surprise me.. I hope the results won't be quite so :)
Posted by JDPower over 9 years ago
It IS April 1st isn't it? Surely???

(BTW Great point Keith)
Posted by CARPETBURN over 9 years ago
quote"Re Be etc.. maybe they didn't put in an application forward for the awards (I have no idea if they did or did not!). Some of the nominations did surprise me.. I hope the results won't be quite so :)"
Hold on a minute... So an ISP has to submit an application to be considered? OMG no wonder the results are screwed the worst submit they are the best in every area and just hope and pray nobody truely decent submits an application and wipes the floor with them. Explains it all now.
Posted by chrishoops over 9 years ago
Virgin Media should NOT be nominated on any "Best of" list. They are without doubt the WORST ISP i have ever had, in ALL respects i.e. broadband speed, customer service and reliability. (in fact the worst experience I have ever had as a customer for anything, with anyone!!). In stark contrast, i am now with ADSL24 (an Entanet reseller - also nominated for Best ISP) and have reliable, good speeds of at least 5mb/s, 24 hours a day without fail. Have not yet had cause to use the technical support etc. but all enquiries to sales have been answered within an hour.
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