Ofcom has levied a fine of £30,000 upon Prodigy Internet Ltd following the failure of Prodigy to comply with requirements to provide information to Ofcom.
"As part of its ongoing investigation into Prodigy’s compliance with GC22 and GC14.7, Ofcom issued a notice to Prodigy under section 135 of the Communications Act 2003 (‘the Act') requiring the provision of specified information. As Prodigy failed to comply with this notice, a notification under section 138 of the Act was issued to Prodigy on 31 May 2007. Prodigy also failed to comply with this notification.
Ofcom considers that Prodigy has failed to provide all the required information. Given Prodigy’s ongoing failure to comply with the section 135 notice and having followed the procedures set out in the Act, Ofcom has decided to impose a penalty of £30,000 on Prodigy. A non-confidential version of the penalty notice issued to Prodigy on 9 November 2007 under section 139 of the Act is currently being prepared and will be published shortly.
Ofcom's investigation into the activities of Prodigy continues. "Extract from Ofcom Competition Bulletin
This fine comes after Ofcom has been monitoring the complaints coming into its offices about broadband providers that were not complying with the General Condition 22 (the rules governing migrations between broadband providers). General Condition 14.7 refers to not complying with the rules of implementing a dispute resolution scheme.
Since the migration rules were first put in place earlier this year, Ofcom has seen a steady decline in complaints which suggests providers are by and large getting used to the new rules and complying with them. It would seem Prodigy has been fined due to continued non-compliance and it is interesting to note that the investigation continues.
Thanks to ISPreview.co.uk for letting us know about this.