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Telecommunications Adjudicator report for September 2007
Friday 05 October 2007 14:59:55 by Andrew Ferguson

First the good news - the UK has 3,195,000 unbundled lines and close to 4.36 million lines using Wholesale Line Rental (WLR) packages, with a further 5.81 million lines using a CPS (Carrier Pre-Selection) calls bundle.

The bad news - repairs to fully unbundled and shared LLU lines were apparently at unacceptably high levels during September 2007. It is worth remembering that even BT Wholesale IPStream services are considered to be a shared LLU service (SMPF) in these days of all communications providers (CP) being equal.

The Simultaneous Provide Process which should allow a seamless transition of telephone and broadband services from fully unbundled lines and even cable services has not been fully adopted yet. This means those with fully unbundled services may still experience problems when moving away from their provider. The Office of the Telecommunications Adjudicator is encouraging all the providers involved to use the existing process so that consumers can have seamless moves between providers. You can read the full September 2007 update at www.offta.org.uk. For those looking for some weekend reading, www.openreach.co.uk has a lengthy document that details all the processes involved in providing and moving between the various platforms using the Equivalence Managment Platform (EMP).

If you look back to December 2006 you will see the progress that has been made, with the number of LLU lines rising from 1.3 million to nearly 3.2 million.

Comments

Posted by CARPETBURN over 9 years ago
quote"The Simultaneous Provide Process which should allow a seamless transition of telephone and broadband services from fully unbundled lines and even cable services has not been fully adopted yet."
This is unacceptable IMO and a regulator needs to sort this its been going on too long.
quote"If you look back to December 2006 you will see the progress that has been made, with the number of LLU lines rising from 1.3 million to nearly 3.2 million."
No shocker people want faster broadband and cheaper calls.
Posted by andrew (Favicon staff member) over 9 years ago
What part of the quote is unacceptable?
Posted by CARPETBURN over 9 years ago
the part that says "has not been fully adopted yet" is unacceptable... how long ago was it ofcom introduced the MAC rules for shared LLU and BT based services?? Over a year ago if i remember right and still nothing has been done to give people back the power over who controls their telephone line, just because they are on a fully LLU service? Thats unacceptable and lazy both on the part of the providers and so called industry watchdogs
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