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BT Retail breaks through four million broadband lines mark
Monday 03 September 2007 11:50:19 by Andrew Ferguson

BT Retail has announced that the number of broadband subscribers using its service is over four million. Back in 2002 BT Retail had just 172,000 broadband customers, so the rate of growth is impressive with the last one million lines taking just ten months to add.

“Four million customers is a great achievement in such a short time. Broadband has proved to be one of the most popular new services ever seen. It is already delivering next generation television, inclusive free phone calls in High Definition sound and great value mobile calls. Broadband can provide so many more services than just internet surfing and it has become central to many people’s lives and businesses. Customers want to take advantage of the potential of broadband and need a high quality, reliable service – that’s why BT is the UK’s most popular broadband service.”

BT Retail Chief Executive Ian Livingston

At this time the full press release is not available on the BT.com website, so we have taken the comments from Comms Business.

Mr Livingston's comments perhaps are hiding some things about UK broadband as a whole. The fact that High Definition can only be used in relation to audio is very telling. Internet TV has been available from HomeChoice since 2000 but as yet has not really taken off. Any of the providers using BT Wholesale services, as well as plenty of unbundled providers, would likely struggle if Internet TV was to become mainstream.

In terms of broadband penetration, i.e. percentage of households with a broadband connection, the UK is only second to Canada in the G8, amazingly ahead of Japan. Though as always, this is just part of the story. Japan offers speeds up to 1Gbps (1000Mbps) which is still a pipedream in the UK.

Comments

Posted by CARPETBURN over 9 years ago
quote "Though as always, this is just part of the story. Japan offers speeds up to 1Gbps (1000Mbps) which is still a pipedream in the UK"
Thats the most telling story of all, how our pee poor so called broadband can even be compared to countrys like that is way beyond me. Its like comparing the amount of people on dial up to another countrys broadband figures.
Posted by herdwick over 9 years ago
How many retail customers in Japan have 1G connections ?
Posted by Balb0wa over 9 years ago
sooner they get fiber to green cabinets, to help people who cant get 1 mb or more the better. This country is so far behind its unreal.
Posted by gaydarren over 9 years ago
Out of curiosity, did BT Retail name the exact date this 4 million barrier was achieved, and was this date a sign-up date or activation date ? for example, was it really in May of this year the 4 millionth customer signed up, and has now just been activated ?
Posted by CARPETBURN over 9 years ago
quote "How many retail customers in Japan have 1G connections ?"
I couldnt tell you herdwick, and to be honest doesnt really matter, the fact is they have it in Japan and we dont. Infact this country with its moldy old copper in places is sooo behind the times some people cant have broadband at all, my god even SOME places like areas of africa and india they can get broadband, and histerically at times its faster than the so called developed UK and a worldwide recognised teleco like BT lol welcome to modern ecomerce britain lol
Posted by FRS_Plunderer over 9 years ago
Maybe you'd like some other things they have in Japan as well, like really really high property prices where if your a student you have accommadation the size of a shoe box. Its the combination of wealth and ultra high population density that makes Japan a special case, still if you think life is sooo much better over there then why not move?
Posted by CARPETBURN over 9 years ago
As usual FRS_Plunderer off topic, this is about a comparison of broadband and countrys that have fast access. The topic is nothing to do with the other ups or downs of any country.
Posted by harryhound1 over 9 years ago
Is BT Retail counting the reseller ISP's it has been buying up recently (the people who could do a better/cheaper job than BT itself) ?
Posted by FRS_Plunderer over 9 years ago
And as usual Carpetburn can't see the forest for the trees. Yes Japan is ahead of us in many ways, there's a reason for it...
Posted by CARPETBURN over 9 years ago
quote"And as usual Carpetburn can't see the forest for the trees. Yes Japan is ahead of us in many ways, there's a reason for it..."

Ergo theres a reason we are behind... name it?
Posted by FRS_Plunderer over 9 years ago
In Japan, High population density + disposable income + more consumer intrest in ultra high speed services = bigger return on investment for telco's, really it isn't rocket science.
Posted by CARPETBURN over 9 years ago
So remind me if in the UK we dont have... "disposable income + more consumer intrest in ultra high speed services" Why is 21CN being introduced?
The reason when you cut away all the BS why places like Japan have faster services than the UK is one thing.... Their telcos invest, ours dont.

Posted by FRS_Plunderer over 9 years ago
Their Telcos will get a return on their investment and will have to invest less per per customer to make it happen (since they are pretty much living on top of each other). Its just a fact that the Japanese are more tech savvy then us and it plays a bigger role in their culture, this means more devices that make use of faster broadband are own & used in japan so there is a bigger market for ultra high speed services. Seriously though if you can't see that and just want to cry BS then it's pointless continuing.
Posted by FRS_Plunderer over 9 years ago
21CN represents a bigger return on a smaller investment, i didn't say there was no market in the UK for faster BB just less of a market then in Japan.
Posted by CARPETBURN over 9 years ago
quote"used in japan so there is a bigger market for ultra high speed services."
Really that trend must be the same across a large percentage of the tech developed world than because most of it in areas has higher speeds than us.
quote"21CN represents a bigger return on a smaller investment"
Dont see how that works if at the consumer end its going to cost us less than current MAX based products like they keep promising, only way that would work is if what we are paying now is a rip off!!
Posted by yallcome over 9 years ago
BT=worst broadband I've had in three countries in 5 year span. What a 3rd world operation in service and core product. I can't believe the hype on BT as if there is progress being made and some sort of game is being won. It's all complete BS. Yay!! 4 million customers on the same old broken down infrastructure and exchanges. Gawd, people, wake up and take a look around at the rest of the world.
Posted by CARPETBURN over 9 years ago
LOL thats going to upset certain individuals and their precious BT. Oh and even though your experience is real life instead of just the normal discussion about this subject i suspect they will still disagree and say BT are wonderful. Your comment of "Gawd, people, wake up and take a look around at the rest of the world." sums it up nicely :)
Posted by FRS_Plunderer over 9 years ago
ya cause by the 'rest of the world' you really just mean a few well developed european countries and Japan, you don't include USA, Canada, China, Australia, India, east european, ex-USSR countries, Africa or South America, to you guys 'Rest of the world' is just the few countries that have a better developed comms network then our own, the other great powers and great economies arn't important to your flawed statements.
Posted by crossgar1 over 9 years ago
Broadband penetration in the UK is second only to Canada and ahead of japan - see last para in the intro at top. Like almost everything else in the UK it is the crappy worn out infrastructure that inhibits progress in speeds. We are still using Victorian sewers, for example, and have to be dragged into the 20th century, never mind the 21st, by EU directives. It is this head in the sand attitude that has destroyed the British manufacturing sector. I echo yallcome and CARPETBURN in saying wake up, England - but it's already too late.
Posted by CARPETBURN over 9 years ago
quote"ya cause by the 'rest of the world' you really just mean a few well developed european countries and Japan"
Nope i dont mean that at all, unless you now admit the UK when it comes to broadband development is NOT as developed as BT and others would like us to believe.
If you had read what i originally wrote you would see i used the term "tech developed world", which you have just demonstrated the UK isnt.
Posted by FRS_Plunderer over 9 years ago
i admit it isn't as developed as the European countries your always naming, and that it is more developed then other countries you do not.
Posted by CARPETBURN over 9 years ago
So now you agree when it comes to speed of the internet and the technology involved the UK and BT are behind other European countries and their major telcos? I think its fair to compare us to the likes of france, sweden, the USA and so many more, we all have positive economic growth and so much more in common. It is not fair to compare the UK to the likes of an undeveloped or third world country, these surveys bang on about the UKs ranking in the broadband market its about time we had the infrastrcture to make the comparison a realistic one.
Posted by FRS_Plunderer over 9 years ago
I never said we were on the technological bleeding edge, whatever gave you that idea?! Everything comes out in Japan first, everyone knows that.
Posted by CARPETBURN over 9 years ago
You would be shocked, China actually make alot of technological break throughs nowadays (cheaper for the corporate entitys to set up shop there). But hey doesnt really matter the fact the UK and BT dont invest like others or even have technology for broadband connections like others ive tricked you into agreeing with. ;)
Posted by FRS_Plunderer over 9 years ago
I know china can be quite awesome in areas. You haven't tricked jack all, i agree when there's something to agree over. Oh look its a squadron of pigs doing a fly by.
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