Following the expected sale of the Pipex broadband business to Tiscali announced this week, Plusnet has been quick to issue an offer for Pipex customers unsure about the future, and wishing to migrate away. The offer includes customers on Pipex services as well as those on acquired brands Toucan, Freedom2Surf, Bulldog and Nildram. No fixed time limit has been applied yet but Plusnet do point out this will be open for a limited time only.
Users of the above service providers who migrate to PlusNet will receive their first month of service free, including broadband and home phone services if you move both to PlusNet. After that, they will benefit from PlusNet's 90 day money-back guarantee (see terms) for migration orders.
"Tiscali acquiring Pipex will create massive customer churn in the consumer broadband market. Pipex is ranked fifth for customer service by Uswitch and Tiscali ranked seventh. We expect Pipex customers will react to this move by voting with their feet. Broadband users want speed, reliability and first class customer service, not mass market offerings."Neil Armstrong (Products Director), PlusNet
More information can be found at: www.plus.net/pipex/