The judging panel felt Eclipse's 'zero-touch' automated order processing service and rapid delivery of its broadband services as well as its efforts to provide an uncapped broadband product were key to it being chosen as the winner of the award. They also awarded a commendation to Be Unlimited for pushing the limits of broadband capabilities in a consumer market with its 'up to 24 meg' broadband offer.
The business broadband award winner Datanet offers a range of packages with customised options which make it suitable for businesses of any size and the judges were particularly impressed by Datanet's SDSL services. The judges also awarded a commendation to Zen Internet for their dedicated support service offered to Apple Mac Users.
In addition to the ISP division awards, The ISPA Awards also host the Special Division which is intended to bring to the public's attention organisation which have had a significant impact on the Internet Services industry.
The Internet Watch Foundation Award was handed to The Home Secretary's Task Force for Child Protection on the Internet for their multi-agency forum of a vast array of experts to contribute towards policies and good practice documents which in turn help make the Internet safer for children.
The Corporate Social Responsibility Award was awarded to Orange for its support for the Internet industry through its work with the National High Tech Crime Unit and the Home Office. The judges also acknowledged Datanet for its support of a local hospice, ntl:Telewest for its CSR monitoring team and Claranet for its general charity work.
Internet Villain is a rather entertaining but still serious award given to an individual or organisation which has upset the industry and its nominees include e360 insight, the company which tried to sue UK company SpamHaus, an anti-spam campaigning group that published lists of IP addresses of spam sources, in the U.S. courts. The award however was given to Commisioner Vivianne Reding and the European Commission for producing "the most arcane set of rules yet seen for prior registration of .eu domains, requiring UK registered companies to submit legal affidavits to justify the authenticity of their business."
The final award, Internet Hero, was given to Annie Mullins from Vodafone for her work with the Home Office Task Force on Protection of Children on the Internet and the EU's Safer Internet Programme.
Details of the finalists and the process can be found in our previous article.