Skip Navigation

Remote DSLAM service taking orders in January 2007
Saturday 23 December 2006 16:32:54 by Andrew Ferguson

Back in November 2006 we ran the news that two TPON (Telecommunications over Passive Optical Network) areas that had been taking part in remote DSLAM trials were shortly to get a live ADSL service. Residents in Kingswells (Aberdeen) and Charlton Down (Dorchester) who currently have their telephone service connected via the TPON system should now be receiving a letter from BT Openreach informing them that as of 18th January 2007 they will be able to place an order for ADSL via their broadband provider of choice.

A copy of the letter is reproduced below. We should highlight one issue that has cropped up now and then, that some broadband providers automatically reject orders for lines which have a DACs (line sharing device) on them or show up as in a TPON area, so it is possible some providers may falsely reject an order.

"Green Light for Kingswells Broadband

As you are aware, since the early part of 2006, there has been an ongoing trial to being broadband capability to those parts of the Kingswells area that currently receive their telephone service via TPON (Telecommunications over Passive Optical Network).

Along with another trial location in Dorchester, this is the first time that so-called 'remote DSLAM' technology used in this trial has been employed in this manner and so it has been necessary to ensure that the solution is robust and delivers the correct levels of service.

I am pleased to report that the trials have proved successful and that the final phase of testing is now complete.

Whilst there is still further work required to fully automate the order handling process, Openreach has decided that rather than wait until it has a fully automated process available, it will give all Communications Providers (“CPsâ€) the ability to provide broadband over the Openreach network as of 18th January 2007.

From this date you will be able to apply to any CP or Internet Service Provider (“ISPâ€) of your choice for broadband services. Please note that orders will be processed manually and that will mean they may take slightly longer to deliver than once a fully automated service is available. However, be assured that we will be making all efforts to deal with orders in a timely fashion.

Finally, may I thank you for your patience during the year, but I am sure that you appreciate that Openreach has to make sure that it can offer a reliable and robust service for all Communication Providers.

Thanking you once again for your patience.
Bob Downes
Regional Director, Scotland."

Letter from BT Openreach


Posted by adriandaz over 10 years ago
Think KC have been doing this for a while with their expansion from Hull into the rest of East Yorkshire and across to Grimsby and Lincoln

Posted by mackem_stav over 10 years ago
I think that BT should install DSLAM's in more villages that are to far away from their telephone exchanges to get the faster broadband packages, i.e 1,2,4 or 8Mb.
Posted by stulew over 10 years ago
What now then for those of us not in those areas? how long before they roll this out to other TPON areas
Posted by Emile over 10 years ago
As you say: "some providers may falsely reject an order" - I have phoned BE twice to explain the new availability in the Dorchester area, and so place an order with them, but it seems they are still relying on old information on their database.
Posted by Emile over 10 years ago
Aquiss is up to date with the Dorchester upgrade, so I plumped for them!
You must be logged in to post comments. Click here to login.