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Major Service Incident with BT Wholesale network
Saturday 12 February 2005 18:13:00 by Andrew Ferguson

If your ADSL connection is not working today, then you are not alone. ISPs are reporting a major service incident affecting the BT Manchester RAS. The result of this is that ADSL modems will sync with the exchange, but the modem will not be able to authenticate and connect to your ISP.

Indications are that the fault might be cleared by 7:30pm, we would suggest keeping an eye on your ISPs service page for further updates. If your provider has no details of the outage, two pages with some details are PlusNet and Zen.

NOTE: We are seeing reports of people who use other nodes around the country (e.g. Reading) that are not able to connect either.

Update: 9pm 12/02/2005 Latest reports suggest the fault will be resolved by around 4am.


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