Monday 6th September is when service providers should be able to start submitting orders for ADSL using the new limits that were announced a few weeks ago. As is usual on days when the ordering systems and availability checkers change there is bound to be some confusion, both with ISPs and customers.
ISPs have had several weeks to prepare for the changes, but as always there will be a few staff who may not be totally up to speed on the new limits, or simply the ISP is waiting for a few days before taking orders. So be patient if you are trying to order, and remember it is very likely that order lines will be very busy today.
Several checkers have updated including www.bt.com/broadband, www.samknows.com/broadband and http://www.dslzoneuk.net/checker.php. Results are now returned for four line speeds, 0.25Mbps, 0.5Mbps, 1Mbps and 2Mbps. In theory anyone ordering the 0.25Mbps and 0.5Mbps services should get their line enabled so long as on an enabled exchange, and only if you have problems getting an ADSL modem to sync and report the fault to your ISP will a BT engineer be sent out to investigate.
If you have any questions about the limits on the ADSL services, then pop over to our forums and ask a question.
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