Andrews and Arnold's Adrian Kennard has reported that their first Office 500 to Office 2000 speed regrade occurred in the early hours of this morning. Previously speed regrades on the Office range of ADSL services for all service providers has required a cease and provide. This first regrade follows on from our news on 16th May, that BT had added support for booking this regrade to their order systems.
Obviously it is early days yet, and new processes often have teething problems, but this is a move in the right direction. Hopefully the other proposed regrade/migration options will work as smoothly.
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