Barclay Knapp, the boss of NTL, is quoted as saying "We don't see the need now to impose a rigid cap in the sense that we don't turn anybody 'off' and we haven't raised prices on anybody." Which is interesting as 55% of NTLs cable modem service users with the old 128kbps service saw a £3/month price hike, though they did get the reward of an increase in speed to 150kbps.
The campaign site anticap.co.uk set-up to protest about the capping had the following to say on the matter, "NTL haven't been able to come up with a single case of someone over using the service and yet have disenfranchised many thousands of customers. Either they got their numbers wrong or the cap...was a move to reduce usage and boost revenue". This statement does raise the interesting question of how many people were actually exceeding the cap in the first place? Or perhaps as suggested it was self serving in getting people to use the service less, without the costs involved of actually enforcing or perhaps even measuring individual usage levels.
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