ISP Details |
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| Name | KeConnect Internet |
|---|---|
| Legal Name |
|
| Company Type | UK Limited Company ( company number: 03499631 ) |
| ISPA Member |
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| Migration Support |
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| Rating |
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| Links | Homepage | Home Broadband | Business Broadband | Complaints Policy |
Contact Details |
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| Sales E-Mail | sales@keconnect.co.uk |
|---|---|
| Sales Telephone |
08450 506050 ( Non-geographic "lo-call" (e.g. 0845) )
Mon - Fri (09:00 - 17:30) | Sat (closed) | Sun (closed) |
| Support E-Mail | support@keconnect.co.uk |
| Support Telephone |
08450 506050 ( Non-geographic "lo-call" (e.g. 0845) )
Mon - Fri (09:00 - 21:00) | Sat (10:00 - 14:00) | Sun (closed) |
Packages (based on 3 GB transfer) - incl. 17.5% VAT |
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| Package Name | Speed | Setup | Monthly | Quarterly | Yearly |
|---|---|---|---|---|---|
| Home 500 | 512 Kbps | £40.00 | £19.99 | - | - |
| Home 1000 | 1 Meg | £40.00 | £29.99 | - | - |
| Home 2000 | 2 Meg | £40.00 | £34.99 | - | - |
| Evenings and Weekends Unlimited | 2 Meg | £40.00 | £17.99 | - | - |
| Max Home PAYG | 8 Meg | £40.00 | £21.03 | - | - |
| Max Home 10 | 8 Meg | £40.00 | £19.99 | - | - |
| Max SoHo 20 | 8 Meg | £40.00 | £24.99 | - | - |
| Max SoHo 50 | 8 Meg | £40.00 | £34.99 | - | - |
| Max SoHo 100 | 8 Meg | £40.00 | £39.99 | - | - |
| Max SoHo Unlimited | 8 Meg | £40.00 | £129.99 | - | - |
| Max Business 10 | 8 Meg | £40.00 | £41.11 | - | - |
| Max Business 20 | 8 Meg | £40.00 | £58.74 | - | - |
| Max Business 50 | 8 Meg | £40.00 | £91.64 | - | - |
| Max Business 100 | 8 Meg | £40.00 | £99.99 | - | - |
| Max Business Unlimited | 8 Meg | £40.00 | £223.24 | - | - |
| Network Broadband - Up to 2Mbps | 8 Meg | £40.00 | £58.74 | - | - |
| Bonded MAX (2x Max Business 10) | 8 Meg | £1761.33 | £82.23 | - | - |
Dispute Resolution |
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| Ofcom requires all communication providers to be a member of an Alternative Dispute Resolution (ADR) scheme. This is to allow residential and small business providers with access to a prompt and independent resolution when there is a dispute with their communications provider. CISAS and OTELO are the two approved schemes. | |
| CISAS | |
|---|---|
| OTELO | |
Network Details |
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| IPv6 support | |
|---|---|
| Multicast support | |