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Houxou.com

D353623fd792ff331306bad27fe54c82

ISP Details
Name	Houxou.com
Legal Name	This is the legal name of the company or business operator which provides the service under the trading name. Isoact Limited
Company Type	UK Limited Company ( company number: SC138852 )
ISPA Member	ISPA is the Internet Services Providers' Association (www.ispa.org.uk), a trade association which many ISPs are members of. ISPA members are subject to the ISPA Code of Practice in addition to any other dispute resolution schemes they may subscribe to. Not an ISPA Member
Migration Support	Migration is the process of moving a broadband service from one ISP to another, usually minimising the amount of disruption in the process. Inbound migration means your ISP will allow you to transfer to their service from another ISP. Outbound migration means you can transfer from their service to another ISP. If your ISP doesn't support migration, you would need to cancel your broadband service, wait until it's removed from your line and then re-order with another ISP. This may cost most and will result in a longer period of no connectivity. We recommend you choose an ISP which support both inbound and outbound migration. Inbound and Outbound
Rating	compare this ISP to others
Links	Homepage \| Home Broadband \| Business Broadband \| Complaints Policy

Contact Details
Sales E-Mail	support@houxou.com
Sales Telephone	0870 7425398 ( Non-geographic "national" (e.g. 0870) ) Open 24/7
Support E-Mail	support@houxou.com
Support Telephone	087074 55053 ( Non-geographic "lo-call" (e.g. 0845) ) Open 24/7

Package Name	Speed	Setup	Monthly	Quarterly	Yearly
Packages (based on 3 GB transfer) - incl. 17.5% VAT
Home 1000	1 Meg	FREE	£22.32	-	-
Home 2000	2 Meg	FREE	£34.08	-	-
Office 1000	1 Meg	FREE	£57.58	-	-

red prices indicated packages with usage based pricing (the more you download, the more it costs)

Dispute Resolution
Ofcom requires all communication providers to be a member of an Alternative Dispute Resolution (ADR) scheme. This is to allow residential and small business providers with access to a prompt and independent resolution when there is a dispute with their communications provider. CISAS and OTELO are the two approved schemes.
CISAS
OTELO

Network Details
IPv6 support
Multicast support